Property Management Software
Boom
AI-first property management system for mid-to-large operators
Best for Automation
Ambitious AI-first PMS with real automation chops — but young, unpriced, and unproven at scale
Contact sales • No free trial
Comparison
Boom vs Cloudbeds
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management Software
Cloudbeds
All-in-one hospitality management platform for independent properties
Best for Scale
Enterprise-grade hospitality platform with broad channel coverage
Contact sales • No free trial
✓Editorial verdict
Which Should You Pick: Boom or Cloudbeds?
Pick Boom if you're a vacation rental operator with 50+ listings who wants AI-driven guest messaging, automated task generation, and ops automation built into the PMS — and you're comfortable with a young platform and opaque pricing. Pick Cloudbeds if you need a proven hospitality platform with 300+ OTA connections, open API access, and a built-in booking engine backed by a decade of production use across 22,000+ properties.
Editorial perspective from the Boom side; factual claims about Cloudbeds are drawn from its review.
Pricing Side-by-Side
Boom
Full pricing →Contact sales • No free trial
Custom
Pricing is not publicly disclosed; prospective customers must book a demo or contact sales. No pricing page exists on the website (/pricing returns 404). Boom is not listed on G2 or Capterra. Source: Lodgify comparison confirms 'does not provide any information regarding pricing on its site.'
Try BoomCloudbeds
Full pricing →Contact sales • No free trial
Flex
Custom quote
Small independent properties
- Core PMS functionality
- Channel manager for major OTAs
- Built-in booking engine
One
Custom quote
Growing independent hotels
- Everything in Flex
- Expanded reporting and analytics
- Enhanced channel distribution
Experience
Custom quote
Multi-property operators
- Everything in One
- Multi-property management tools
- Revenue management features
- Advanced integrations
Enterprise
Custom quote
Large portfolios and hotel groups
- Everything in Experience
- Dedicated account management
- Custom integrations and API access
- Priority support
What each tool does well — and where it falls short
What Boom does well
Deep AI automation across guest comms and operations
Boom's BAM handles guest messaging 24/7, writes review responses, and auto-creates tasks from guest feedback. One operator said their front office team is 'now available to deal with making our guests happy, rather than dealing with repetitive stuff.'
White-glove onboarding and responsive support
Case studies and reviews consistently highlight hands-on migration support. One operator (250 properties) reported full PMS migration completed in one week with 24/7 support, including weekends.
Consolidates multiple tools, potentially cutting software spend
One reviewer reported saving ~$30k/year in add-on software costs after switching to Boom from a previous PMS stack, managing everything in one place.
What Cloudbeds does well
Operational efficiency through deep integration
Users praise the all-in-one platform that centralizes reservation management, reduces errors, and streamlines processes. OTA integrations across 300+ channels simplify multi-channel distribution.
Intuitive interface and ease of use
Users consistently highlight the ease of use and intuitive design, appreciating how it streamlines hotel management tasks in one platform despite the system's breadth.
Strong customer support
Multiple users note excellent support quality through chat and dedicated account managers, helping offset the platform's complexity.
Commission-free direct bookings
Built-in booking engine charges zero commission on direct reservations, making it attractive for operators building a direct-booking strategy.
Where Boom falls short
No public pricing — must contact sales
Boom discloses no pricing on its website and the /pricing URL returns a 404. This makes comparison shopping impossible and suggests custom enterprise-style quoting.
Young product with reported stability issues
Launched around September 2024, two of ten Trustpilot reviews (1-star each) cite bugs and unfinished features. One reviewer warned: 'go for a grown up PMS who have a product that works.'
No built-in direct booking website builder
Unlike Lodgify, Hostaway, and Hospitable, Boom has no native website builder or booking widget. Direct booking sites require a third-party partner integration with ICND.
Where Cloudbeds falls short
Reporting system limitations
Users note significant flaws in the reporting system, with some reports being completely unreadable by accountants due to accuracy issues — a dealbreaker for operators who need clean financials.
Hidden fees and aggressive upselling
Users report constant upselling of features expected to be included at the advertised price. ITQlick notes users report unexpected charges for add-on features.
Technical reliability issues
Users experience connectivity problems, system bugs, and availability matrix glitches that can block inventory and prevent guest bookings during critical periods.
Opaque pricing makes cost comparison difficult
Cloudbeds publishes no prices — all four plans require custom quotes. Third-party sources give conflicting figures ($99–$180 starting points), making budgeting impossible before engaging sales.
Which Should You Pick
Pick Boom if
Mid-to-large STR operators (50–360+ listings) who want an AI-first, all-in-one PMS with automated guest comms, dynamic pricing, and white-glove onboarding support.
Skip Boom if
You're a solo host or small operator who needs transparent pricing, a built-in direct booking website builder, or a mature mobile app — Boom has none of these.
Pick Cloudbeds if
Multi-property operators seeking all-in-one hospitality management with strong OTA integrations and commission-free direct bookings.
Skip Cloudbeds if
Small operators on tight budgets concerned about hidden fees, upselling tactics, or needing robust reporting capabilities.
Where Boom and Cloudbeds actually differ
- Boom is vacation-rental-specific and targets 50–360+ listing operators with AI-first automation; Cloudbeds is a hotel-first hospitality platform that also serves vacation rentals, hostels, and multi-property groups across 157 countries.
- Boom's BAM agent automates 24/7 guest messaging, review responses, and sentiment-driven task creation as a core feature; Cloudbeds offers a unified inbox and guest communication tools but lacks comparable AI-driven automation.
- Cloudbeds connects to 300+ OTAs with 400+ marketplace integrations and an open API; Boom claims 40+ channel integrations with limited API access and no published documentation on sync depth.
- Cloudbeds includes a built-in booking engine for commission-free direct bookings and native revenue management; Boom has no direct booking website builder and relies on third-party partners like ICND for direct booking capability.
- Both require contacting sales for pricing — Cloudbeds has four named tiers with third-party price references, while Boom publishes nothing and its /pricing page returns a 404.
Common objections
- Boom's AI automation sounds like it could save more time than Cloudbeds' traditional tools — is that true?
- Boom's BAM agent does more out of the box for guest messaging and review automation than anything Cloudbeds currently offers. If AI-driven ops automation is your primary buying criterion, Boom delivers a more integrated AI experience. The trade-off is platform maturity — Boom launched around September 2024 with $12.7M in funding but limited independent review data, while Cloudbeds has over a decade of production use. You're betting on automation upside against stability risk.
- Cloudbeds seems built for hotels — will it actually work well for a vacation rental portfolio?
- Cloudbeds does skew hotel-first in its feature set (front desk, housekeeping modules), and pure vacation rental operators may pay for features they don't use. But its 300+ OTA connections and open API make it one of the strongest multi-channel distribution platforms regardless of property type. If channel breadth and integrations matter more than vacation-rental-specific AI workflows, Cloudbeds still delivers.
- Neither publishes pricing — how do I compare costs?
- You can't without engaging both sales teams. Third-party sources suggest Cloudbeds starts around $99–$180/mo at lower tiers, giving you at least a reference floor. Boom has zero public pricing data points. Get quotes from both at your exact listing count, then compare total cost including add-ons — Cloudbeds' upselling on premium tiers is a documented concern, while Boom's all-in-one pitch remains unverifiable without customer references at scale.
Keep Digging
Boom
Ambitious AI-first PMS with real automation chops — but young, unpriced, and unproven at scale
Cloudbeds
Enterprise-grade hospitality platform with broad channel coverage