Property Management
Boom
AI-first property management system for mid-to-large operators
Best for Automation
Ambitious AI-first PMS with real automation chops — but young, unpriced, and unproven at scale
Contact sales • No free trial
Comparison
Boom vs Guesty
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management
Guesty
Property management software for the hospitality industry
Best for Enterprise
The platform of choice for property management companies
From $27/listing • No free trial
✓Editorial verdict
Which should you pick: Boom or Guesty?
Pick Boom if you want AI-driven guest messaging, review responses, and task automation baked into the PMS rather than bolted on — and you're comfortable with opaque pricing and an early-stage platform. Pick Guesty if you need a proven enterprise platform with white-label apps, an owner portal with trust accounting, and 10+ direct OTA channels. Guesty is the safer bet for operators who prioritize platform maturity over AI depth.
Editorial perspective from the Boom side; factual claims about Guesty are drawn from its review.
Pricing side-by-side
Boom
Full pricing →Contact sales • No free trial
Detailed pricing tiers available on the Boom pricing page.
Guesty
Full pricing →From $27/listing • No free trial
Lite
$27/mo (billed annually)
Monthly option available at a higher rate
1-3 listings
Booking fee: 1% on direct bookings
- Channel manager for major OTAs
- Unified guest inbox
- Basic automation rules
- 14-day free trial on this tier
Pro
From $9/listing/mo + add-ons
4-199 listings
Booking fee: Varies by add-ons
- Everything in Lite
- Owner portal + trust accounting
- Multi-user roles
- Advanced automation
- Open API + webhooks
Enterprise
Custom quote
200+ listings
Booking fee: Negotiated
- Everything in Pro
- White-label mobile app
- Dedicated account manager
- Priority support
- Custom integrations
What each tool does well — and where it falls short
What Boom does well
Deep AI automation across guest comms and operations
Boom's BAM handles guest messaging 24/7, writes review responses, and auto-creates tasks from guest feedback. One operator said their front office team is 'now available to deal with making our guests happy, rather than dealing with repetitive stuff.'
White-glove onboarding and responsive support
Case studies and reviews consistently highlight hands-on migration support. One operator (250 properties) reported full PMS migration completed in one week with 24/7 support, including weekends.
Consolidates multiple tools, potentially cutting software spend
One reviewer reported saving ~$30k/year in add-on software costs after switching to Boom from a previous PMS stack, managing everything in one place.
What Guesty does well
Scales from 1 to 200+ listings without platform migration
Guesty's tiered architecture (Lite → Pro → Enterprise) lets operators grow their portfolio without switching software, preserving configuration, integrations, and historical data. Migration pain is a real cost Guesty helps you avoid.
Unified inbox consolidates all OTA messages into a single feed
For operators managing listings across Airbnb, Vrbo, Booking.com, and direct channels, context-switching between inboxes wastes time and risks missed messages. Unified inbox with automated reply triggers directly protects response times.
Extensive integration marketplace on Pro and Enterprise
Pro and Enterprise unlock unlimited integrations across dynamic pricing (PriceLabs, Beyond, Wheelhouse), smart locks, accounting, and marketing tools. Lite is limited to 'select integrations' only — so the marketplace is a real Pro-tier upgrade, not a Lite perk.
Where Boom falls short
No public pricing — must contact sales
Boom discloses no pricing on its website and the /pricing URL returns a 404. This makes comparison shopping impossible and suggests custom enterprise-style quoting.
Young product with reported stability issues
Launched around September 2024, two of ten Trustpilot reviews (1-star each) cite bugs and unfinished features. One reviewer warned: 'go for a grown up PMS who have a product that works.'
No built-in direct booking website builder
Unlike Lodgify, Hostaway, and Hospitable, Boom has no native website builder or booking widget. Direct booking sites require a third-party partner integration with ICND.
Where Guesty falls short
Customer support quality is inconsistent and a frequent complaint
Verified reviews cite slow ticket resolution and automated bots that prematurely close tickets, particularly on Lite. For hosts whose livelihood depends on 24/7 operations, support delays can be financially damaging.
Pro and Enterprise pricing is opaque — requires a sales call
Budget planning is impossible without a quote. Operators comparing property management platforms can't self-evaluate total cost of ownership for Pro or Enterprise, which creates friction in the buying process and potential post-onboarding surprises.
Channel sync reliability issues, especially with Vrbo
Multiple independent reviews cite prices not syncing and random date-blocking — one Capterra user described the Vrbo integration as 'disastrous.' For hosts on Vrbo, verify your specific workflow in trial before committing.
Which should you pick
Pick Boom if
Mid-to-large STR operators (50–360+ listings) who want an AI-first, all-in-one PMS with automated guest comms, dynamic pricing, and white-glove onboarding support.
Skip Boom if
You're a solo host or small operator who needs transparent pricing, a built-in direct booking website builder, or a mature mobile app — Boom has none of these.
Pick Guesty if
Mid-sized to large property managers (4-200+ listings) who need enterprise-grade automation, multi-channel distribution across 60+ OTAs, and a scalable platform that grows with their portfolio.
Skip Guesty if
You're cost-sensitive with 1-3 listings, or you need transparent pricing before committing — Pro and Enterprise plans require a sales call.
Where Boom and Guesty actually differ
- Boom's BAM handles 24/7 guest messaging, automated review responses, AND auto-generated tasks from guest feedback in one native AI layer. Guesty's unified inbox includes AI-assisted responses but has no automated task creation from guest sentiment and no native review-response automation.
- Guesty publishes Lite pricing at $27/mo for 1–3 listings and Pro from $9/listing/mo (quote-required). Boom discloses no pricing whatsoever — the /pricing URL returns a 404.
- Guesty connects to 10+ direct OTA channels including Expedia, Agoda, TripAdvisor, and HomeToGo. Boom claims 40+ channels but publishes no documentation on which have full two-way API sync versus iCal-only.
- Guesty offers a white-label mobile app and branded owner portal on Pro/Enterprise. Boom has no white-label options and its mobile app has ~1k downloads with no star rating.
- Guesty was founded in 2013 with deep marketplace integrations and a documented track record at scale. Boom launched in September 2024 with reported bugs and stability issues in negative reviews.
Common objections
- Boom's AI automation sounds more advanced than Guesty's — is it actually better for guest comms?
- For pure AI depth, yes — Boom's BAM is designed as an agentic system that handles messaging, writes review responses, and auto-creates cleaning or maintenance tasks from guest feedback. Guesty's AI is an inbox assistant, not an autonomous operations layer. But Boom launched in late 2024 and two of ten Trustpilot reviews cite bugs and unfinished features. Guesty's messaging is less ambitious but more battle-tested. The question is whether you're willing to bet your guest communication on a platform that's been live for under two years.
- Both require contacting sales for serious pricing — but at least Guesty has a Lite tier. Is Boom's total cost likely higher?
- Impossible to confirm without quotes from both. Boom targets 50–360+ listing operators and one case study reported saving ~$30k/year by consolidating tools — suggesting the subscription replaces multiple add-ons. Guesty Pro starts at $9/listing/mo but layers add-ons that inflate the real number. Get written quotes from both at the same listing count and compare total cost of ownership, including any tools Boom replaces that you'd need to buy separately on Guesty.
- Guesty has documented Vrbo sync issues — does Boom do better on channel reliability?
- Unknown. Boom claims 40+ channel connections but publishes no documentation on API depth, sync frequency, or which channels have full two-way integration. Guesty's Vrbo issues are documented because the platform has been scrutinized for years. Boom's channel reliability is untested at public scale. If channel sync reliability is your top concern, neither tool gives you full confidence — Hostaway's triple preferred-partner status is the safer bet.
Keep digging
Boom
Ambitious AI-first PMS with real automation chops — but young, unpriced, and unproven at scale