Property Management
Guesty
Property management software for the hospitality industry
Best for Enterprise
The platform of choice for property management companies
From $27 • No free trial
Comparison
Guesty vs iGMS
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management
iGMS
Automate 90% of your vacation rental hosting tasks
Best for Small Hosts
Solid automation for small portfolios, but outgrown quickly by reporting needs
From $14/listing • No free trial
✓Editorial verdict
Which should you pick: Guesty or iGMS?
Pick iGMS if you manage 2–20 listings and want published pricing ($14–17/listing/mo) without a sales call. Pick Guesty if you're scaling past 50 listings, need white-label mobile apps, owner portals, trust accounting, and 10+ direct OTA channels — and you're comfortable with quote-based Pro/Enterprise pricing.
Editorial perspective from the iGMS side; factual claims about Guesty are drawn from its review.
Pricing side-by-side
Guesty
Full pricing →From $27 • No free trial
Lite
$27/mo (billed annually)
Monthly option available at a higher rate
1-3 listings
Booking fee: 1% on direct bookings
- Channel manager for major OTAs
- Unified guest inbox
- Basic automation rules
- 14-day free trial on this tier
Pro
From $9/listing/mo + add-ons
4-199 listings
Booking fee: Varies by add-ons
- Everything in Lite
- Owner portal + trust accounting
- Multi-user roles
- Advanced automation
- Open API + webhooks
Enterprise
Custom quote
200+ listings
Booking fee: Negotiated
- Everything in Pro
- White-label mobile app
- Dedicated account manager
- Priority support
- Custom integrations
iGMS
Full pricing →From $14/listing • No free trial
Lite
$14/property/mo
No stated limit
Booking fee: None stated
- Multi-channel calendar sync
- Automated guest messaging
- Cleaning management
- Direct booking tools
Flex
$1/booked night ($20/property minimum)
No stated limit
Booking fee: None stated
- Everything in Lite
- Pay-per-use pricing model
Pro
$18/property/mo
No stated limit
Booking fee: None stated
- Everything in Lite
- Advanced features
Enterprise
Custom
30+ properties
Booking fee: None stated
- Everything in Pro
- Custom pricing
What each tool does well — and where it falls short
What Guesty does well
Scales from 1 to 200+ listings without platform migration
Guesty's tiered architecture (Lite → Pro → Enterprise) lets operators grow their portfolio without switching software, preserving configuration, integrations, and historical data. Migration pain is a real cost Guesty helps you avoid.
Unified inbox consolidates all OTA messages into a single feed
For operators managing listings across Airbnb, Vrbo, Booking.com, and direct channels, context-switching between inboxes wastes time and risks missed messages. Unified inbox with automated reply triggers directly protects response times.
Extensive integration marketplace on Pro and Enterprise
Pro and Enterprise unlock unlimited integrations across dynamic pricing (PriceLabs, Beyond, Wheelhouse), smart locks, accounting, and marketing tools. Lite is limited to 'select integrations' only — so the marketplace is a real Pro-tier upgrade, not a Lite perk.
What iGMS does well
Strong automation that drives real portfolio growth
Users report iGMS helped them grow by over 50% and add new units with less effort. The platform automates guest messaging, reviews, and cleaning management.
Zero commission on direct bookings
Direct bookings through iGMS eliminate OTA fees of up to 17%, allowing property managers to keep significantly more revenue compared to listing exclusively on platforms like Airbnb or Vrbo.
Proven scale across global operations
iGMS manages almost 90,000 property listings across 49+ countries and processes more than 500,000 reservations monthly, demonstrating reliable multi-channel sync at scale.
Where Guesty falls short
Customer support quality is inconsistent and a frequent complaint
Verified reviews cite slow ticket resolution and automated bots that prematurely close tickets, particularly on Lite. For hosts whose livelihood depends on 24/7 operations, support delays can be financially damaging.
Pro and Enterprise pricing is opaque — requires a sales call
Budget planning is impossible without a quote. Operators comparing property management platforms can't self-evaluate total cost of ownership for Pro or Enterprise, which creates friction in the buying process and potential post-onboarding surprises.
Channel sync reliability issues, especially with Vrbo
Multiple independent reviews cite prices not syncing and random date-blocking — one Capterra user described the Vrbo integration as 'disastrous.' For hosts on Vrbo, verify your specific workflow in trial before committing.
Where iGMS falls short
Financial reporting is a weak point
95% of reviews on financial reporting say the system offers limited report variations and customizations, making it difficult for operators who need detailed revenue analytics.
No accounting software integration
iGMS lacks built-in accounting features and has no QuickBooks integration, forcing property managers to maintain a completely separate accounting workflow.
Calendar sync reliability concerns
Some users report booking synchronization problems that can lead to double bookings across platforms, which is a serious operational risk for multi-channel hosts.
Which should you pick
Pick Guesty if
Mid-sized to large property managers (4-200+ listings) who need enterprise-grade automation, multi-channel distribution across 60+ OTAs, and a scalable platform that grows with their portfolio.
Skip Guesty if
You're cost-sensitive with 1-3 listings, or you need transparent pricing before committing — Pro and Enterprise plans require a sales call.
Pick iGMS if
Small to medium property managers who want to automate 90% of daily hosting tasks across multiple OTAs like Airbnb, Booking.com, and Vrbo from one unified calendar.
Skip iGMS if
Large-scale operations requiring advanced financial reporting, QuickBooks integration, or enterprise-level team management tools.
Where Guesty and iGMS actually differ
- iGMS publishes $14–17/listing/mo with self-serve signup. Guesty Lite is $27/mo (1–3 listings), Pro is 'from $9/listing/mo + add-ons' (quote required), Enterprise is fully custom.
- Guesty connects to 10+ direct OTAs including Expedia, HomeToGo, Agoda, and FeWo-direkt, plus 2,000+ integrations via Zapier. iGMS focuses on Airbnb/Vrbo/Booking.com with 40+ integrations — fewer channels, but the ones most STR hosts actually use.
- Guesty Pro/Enterprise include a branded owner portal, owner statements, and a white-label mobile app (Enterprise). iGMS has no owner portal, no white-labeling, and no owner statement layer.
- Guesty offers multi-user roles, trust accounting, and an open API with webhooks on Pro/Enterprise. iGMS supports multiple users but lacks trust accounting and its API surface is narrower.
- iGMS is one of the most affordable Airbnb-automation tools at true small scale (1–5 listings at $14–17/mo). Guesty Lite's $27/mo floor — even for 1 listing — is structurally more expensive for micro-hosts.
Common objections
- Guesty's $9/listing Pro tier sounds cheaper than iGMS's $14 — why isn't Guesty the obvious pick?
- Because $9/listing is the 'from' price before required add-ons and the minimum portfolio size Guesty requires to get there. Published user reports put real Guesty Pro costs at $25–40/listing/mo once everything you need is bundled. iGMS Pro at $17/listing with no add-on required is usually cheaper in practice below 30 listings.
- Guesty has a proper owner portal and iGMS doesn't — doesn't that matter if I co-host?
- If you manage units for other owners and report revenue back to them, yes — iGMS can't do that cleanly, and you'd be stitching spreadsheets. If you own all your units or co-host informally, the owner portal is unused. It's a decisive feature for management companies, a nice-to-have for individual hosts.
- Both tools have guest messaging automation — is Guesty's unified inbox actually better?
- Guesty's inbox is broader (more channels, AI-assisted responses, deeper rule engine) and it's one feature inside a much larger platform. iGMS's messaging is more focused and often rated higher for ease of use at small scale. If your primary job-to-be-done is messaging at 1–15 listings, iGMS is competitive or better; above 30 listings with multi-user teams, Guesty's inbox pulls ahead.
Keep digging
iGMS
Solid automation for small portfolios, but outgrown quickly by reporting needs