Property Management
Guesty
Property management software for the hospitality industry
The platform of choice for property management companies
From $27/listing • No free trial
Comparison
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management
Property management software for the hospitality industry
The platform of choice for property management companies
From $27/listing • No free trial
Insurance & Protection
Pay-per-booking vacation rental insurance with built-in guest screening
Best pay-per-booking insurance for low-to-mid occupancy hosts
From $8/listing • No free trial
Pick Guesty if you need a full property management platform with multi-channel distribution, guest messaging, owner portals, and automation across 10+ OTAs. Pick Safely if your primary pain point is property damage risk and you want pay-per-booking insurance bundled with guest screening — no annual commitment, no cost during vacancy. Guesty integrates with Safely on Pro and Enterprise tiers, so operators at scale should evaluate running both rather than choosing one over the other.
Editorial perspective from the Guesty side; factual claims about Safely are drawn from its review.
From $27/listing • No free trial
Lite
$27/mo (billed annually)
Monthly option available at a higher rate
1-3 listings
Booking fee: 1% on direct bookings
Pro
From $9/listing/mo + add-ons
4-199 listings
Booking fee: Varies by add-ons
Enterprise
Custom quote
200+ listings
Booking fee: Negotiated
From $8/listing • No free trial
What Guesty does well
Scales from 1 to 200+ listings without platform migration
Guesty's tiered architecture (Lite → Pro → Enterprise) lets operators grow their portfolio without switching software, preserving configuration, integrations, and historical data. Migration pain is a real cost Guesty helps you avoid.
Unified inbox consolidates all OTA messages into a single feed
For operators managing listings across Airbnb, Vrbo, Booking.com, and direct channels, context-switching between inboxes wastes time and risks missed messages. Unified inbox with automated reply triggers directly protects response times.
Extensive integration marketplace on Pro and Enterprise
Pro and Enterprise unlock unlimited integrations across dynamic pricing (PriceLabs, Beyond, Wheelhouse), smart locks, accounting, and marketing tools. Lite is limited to 'select integrations' only — so the marketplace is a real Pro-tier upgrade, not a Lite perk.
What Safely does well
Proprietary SafelyScore database screens guests against actual vacation rental damage history
No other platform has a comparable industry-specific damage database. Screening also covers criminal databases, sex offender registries, and Interpol/Europol watchlists.
98% of claims paid in 4.5 days with sub-$1K claims within 24 hours
Operators document damage with photos and receipts — no guest confrontation required. Homeowners have up to 60 days to file.
Zero cost during vacancy with insurance fees passable to guests
Coverage activates at check-in and deactivates at check-out, eliminating traditional damage deposit friction. Operators build the fee into the nightly rate so guests effectively cover the insurance.
Where Guesty falls short
Customer support quality is inconsistent and a frequent complaint
Verified reviews cite slow ticket resolution and automated bots that prematurely close tickets, particularly on Lite. For hosts whose livelihood depends on 24/7 operations, support delays can be financially damaging.
Pro and Enterprise pricing is opaque — requires a sales call
Budget planning is impossible without a quote. Operators comparing property management platforms can't self-evaluate total cost of ownership for Pro or Enterprise, which creates friction in the buying process and potential post-onboarding surprises.
Channel sync reliability issues, especially with Vrbo
Multiple independent reviews cite prices not syncing and random date-blocking — one Capterra user described the Vrbo integration as 'disastrous.' For hosts on Vrbo, verify your specific workflow in trial before committing.
Where Safely falls short
Per-night pricing compounds quickly at high occupancy
At 200+ nights/year the per-night model can exceed annual policy costs from competitors like Proper Insurance ($1,500–$2,500/year). Operators must calculate their breakeven.
Does not replace homeowners insurance and has meaningful coverage exclusions
Excludes weather damage, non-guest-caused damage, fine art and collectibles. Contents theft/damage caps at $10,000 and there is a 90-day maximum consecutive rental period.
Limited public reviews and relatively new market presence
Compared to established insurers like Proper Insurance or CBIZ, Safely has fewer independent user reviews, making real-world claims experience harder to assess at scale.
Pick Guesty if
Mid-sized to large property managers (4-200+ listings) who need enterprise-grade automation, multi-channel distribution across 60+ OTAs, and a scalable platform that grows with their portfolio.
Skip Guesty if
You're cost-sensitive with 1-3 listings, or you need transparent pricing before committing — Pro and Enterprise plans require a sales call.
Pick Safely if
Seasonal or part-time hosts renting fewer than ~100 nights/year who want insurance and guest screening bundled without an annual commitment — the pay-per-booking model keeps costs proportional to actual occupancy.
Skip Safely if
You run high-occupancy properties at 250+ nights/year — per-night pricing will exceed annual policy alternatives, and coverage caps ($10K contents, no weather damage) may be insufficient for premium properties.
Safely
Best pay-per-booking insurance for low-to-mid occupancy hosts