Guesty vs Uplisting

Where Guesty and Uplisting actually differ

• •Guesty Lite starts at $27/mo for 1–3 listings with a 1% direct booking fee; Pro starts at $9/listing/mo but requires a sales call and add-ons inflate costs. Uplisting charges $100/mo flat for up to 5 listings, then $20/listing/mo with zero commission on all bookings — at 10 listings, Uplisting costs $200/mo with no fees while Guesty Pro is quote-only.
• •Guesty connects to 10+ direct OTA channels including Expedia, Agoda, TripAdvisor, HomeToGo, and FeWo-direkt with a curated integration marketplace plus 2,000+ Zapier connections. Uplisting syncs to Airbnb, Vrbo, and Booking.com but documents fewer direct channel connections and has no Zapier support or publicly detailed API access.
• •Guesty offers a white-label mobile app on Enterprise and an owner portal with trust accounting on Pro/Enterprise. Uplisting has no white-label options, no owner portal, no trust accounting, and its mobile app lacks full feature parity with desktop.
• •Uplisting includes unlimited users on all plans with an intuitive interface that non-technical users adopt quickly. Guesty's interface is complex with a long ramp-up time — reviewers consistently describe it as overkill for operators under 50 listings.
• •Uplisting's customer support is consistently praised as responsive and knowledgeable across all plan levels. Guesty's support is a documented weak spot on Lite and Pro tiers, with reviews citing slow ticket resolution and bots prematurely closing tickets.

Common objections

Uplisting charges zero commission and has transparent pricing — why deal with Guesty's opaque quotes and booking fees?

Below 15 listings, you probably shouldn't. Uplisting's zero-commission model and published pricing make it the easier tool to evaluate and budget for at that scale. Guesty's value emerges above 50 listings where you need owner portals with trust accounting, white-label branding, multi-user roles with granular permissions, and distribution across Expedia, Agoda, and HomeToGo — capabilities Uplisting doesn't offer at any price. Guesty Pro's quote-based pricing also typically includes volume discounts that become meaningful at 50+ listings. If you're under 20 listings and don't manage properties for other owners, Uplisting's economics are hard to beat.

Uplisting's support is better-reviewed than Guesty's — isn't that a dealbreaker for a platform I'll depend on daily?

It's a legitimate concern. Uplisting's responsive, knowledgeable support team is consistently praised, while Guesty's Lite and Pro support draw complaints about slow resolution and automated ticket closures. At Enterprise tier, Guesty includes a dedicated account manager and priority support — but most operators won't reach that tier. If responsive support is a top buying criterion and you're not on Guesty Enterprise, Uplisting delivers better on that dimension. Guesty's trade-off is that its broader feature set and deeper integrations reduce how often you need support in the first place once configured.

Uplisting includes unlimited users on every plan — Guesty charges more for multi-user access. Doesn't that make Uplisting better for teams?

For small teams at 5–15 listings, yes. Uplisting's unlimited-users policy means your cleaners, co-hosts, and VAs get access from day one at no extra cost. Guesty's multi-user roles are available on Pro and Enterprise with granular permissions — role-based access control, owner-specific views, and department-level workflows that Uplisting doesn't offer. If your team needs are 'everyone logs in and sees everything,' Uplisting wins on simplicity and cost. If you need role-based permissions where owners see only their properties and cleaners see only their tasks, Guesty Pro's structured multi-user system is purpose-built for that complexity.