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Comparison

Hostaway vs Rentals United

Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.

Property Management Software

Hostaway

All-in-one vacation rental software for professional hosts

Best for Scale

The automation layer for operators scaling past 10 listings

Contact sales • No free trial

Property Management Software

Rentals United

Channel manager with 90+ OTA distribution for professional property managers

Best for Enterprise

Deepest OTA channel catalog for managers who already run a PMS

Contact sales • No free trial

Visit Hostaway →Visit Rentals United →
✓Editorial verdict

Which Should You Pick: Hostaway or Rentals United?

Pick Hostaway if you want an all-in-one PMS with preferred-partner status on Airbnb, Vrbo, AND Booking.com, a native mobile app, an owner portal, and 300+ integrations with an open API and Zapier. Pick Rentals United if you already run a PMS like Guesty, Hostfully, Track, Escapia, or MEWS and need a dedicated distribution layer reaching 90+ niche OTAs and metasearch surfaces beyond the big three. Hostaway is the unified platform; Rentals United is the distribution specialist that sits behind your existing stack.

Editorial perspective from the Hostaway side; factual claims about Rentals United are drawn from its review.

Pricing Side-by-Side

Contact sales • No free trial

Standard (quote)

Quote only — ~$40/listing/mo reported

10+ listings typical

Booking fee: Percentage on direct bookings (rate depends on negotiated quote)

  • Channel manager for 26+ OTAs
  • Unified guest inbox
  • Automation engine
  • Direct booking site
  • Owner portal
  • Open API + marketplace access
Try Hostaway

Enterprise (quote)

Custom

50+ listings, management companies

Booking fee: Negotiated

  • Everything in Standard
  • Dedicated account manager
  • Priority support
  • Custom integrations
Try Hostaway

Rentals United

Full pricing →

Contact sales • No free trial

Contact sales

Rentals United does not publish numeric pricing. The vendor's pricing page lists property-band tiers (Pro for 5-99 properties, Business for 100-499, Enterprise for 500+) and states 'Our prices are tailored to your business.' Capterra confirms 'Starting Price: Contact vendor for pricing' and 'Free Trial: Not available.' Confirm pricing directly with Rentals United sales.

Try Rentals United

What each tool does well — and where it falls short

What Hostaway does well

  • Best-in-class multi-channel reliability — eliminates double bookings

    Real-time API sync across Airbnb, Vrbo, Booking.com, and dozens more. Operators consistently report it as the most reliable sync in the market, which directly prevents costly double-booking incidents.

  • Preferred-partner status with Airbnb, Vrbo, AND Booking.com — the 'triple crown'

    Hostaway is the only property management platform with preferred/premier partner status across all three major OTAs. Priority API access and faster feature rollouts mean fewer sync errors and access to channel-exclusive tools before competitors.

  • Owner portal with professional reporting — real value for co-host and management companies

    Owners get their own login to view revenue, occupancy, and payout statements in real time, with customizable visibility controls. For co-hosting businesses, this transparency tool is a genuine client-retention feature.

What Rentals United does well

  • Connects to 90+ listing channels including niche regional OTAs

    Every tier advertises certified API connections to 50+ channels and access to 90+ listing channels in total, which is the platform's core differentiator versus PMS-bundled channel managers.

  • API described by integrators as robust and well-documented

    A Capterra reviewer called the API 'absolutely phenomenal' and 'unbelievably robust, brilliantly documented,' and the vendor publishes API documentation as a top-level resource.

  • Preferred-partner status with Airbnb, Vrbo, and Booking.com

    Named preferred-partner programs with the largest OTAs can reduce listing-quality friction for managers routing inventory through Rentals United.

  • Broad PMS interoperability for managers who already have a stack

    The partner page lists integrations with Guesty, Track, Hostfully, Escapia, and Streamline, making it a natural distribution layer behind an existing PMS.

Where Hostaway falls short

  • 1.8% booking engine fee on all direct bookings, introduced November 2024

    Hostaway added a 1.8% guest service fee to every reservation through operators' own direct-booking websites. This undercuts one of the main advantages of direct bookings (avoiding OTA commissions) and was rolled out via a terms update that many users missed.

  • Steep learning curve and significant setup investment — not plug-and-play

    Setup requires mapping channels, configuring automation rules, setting up owner statements, and training staff. Reviewers consistently note it takes weeks to become fully operational — a real barrier for small operators or teams without technical staff.

  • Opaque pricing and contract lock-in reported by users — cancellation is difficult

    Hostaway requires a sales call to see numbers. Multiple HotelMinder reviews describe being signed into annual contracts they thought were monthly, and difficulty canceling mid-term. Read the contract carefully.

Where Rentals United falls short

  • Interface described as click-heavy and dated

    A GetApp reviewer noted that 'navigation through the system requires more clicks than necessary,' which adds up to real daily operator time at scale.

  • Reports of double-booking incidents and billing disputes

    A GetApp reviewer (jeffrey D.) wrote 'They cost me tens of thousands in double bookings and did not pay any of the fees.' This is a minority report but operationally serious when it happens.

  • No transparent pricing and no free trial

    Capterra lists 'Starting Price: Contact vendor for pricing' and 'Free Trial: Not available,' so buyers cannot evaluate cost without a sales call.

  • Sub-5-listing portfolios are not the core ICP

    The vendor's Pro tier starts at 5-99 properties, with only a 'We can still help!' note for smaller portfolios — signaling smaller hosts will not get the typical onboarding path.

Which Should You Pick

Pick Hostaway if

Multi-property managers running 10-100+ listings across Airbnb, Vrbo, and Booking.com who need reliable multi-channel sync, team task management, and owner reporting in one platform.

Skip Hostaway if

You have fewer than 5 listings, you're budget-sensitive, or you rely heavily on direct booking revenue and can't absorb a 1.8% booking engine fee on every guest transaction.

Pick Rentals United if

Professional property managers with 20+ listings already running a PMS who need maximum OTA distribution breadth across niche regional channels in addition to Airbnb, Vrbo, and Booking.com.

Skip Rentals United if

You have fewer than 5 listings, want self-serve transparent monthly pricing, or only need the top 3 OTAs.

Where Hostaway and Rentals United actually differ

  • Product scope: Hostaway is an all-in-one PMS with channel manager, automation engine, owner portal, and direct booking site. Rentals United is a distribution-only layer designed to slot behind a PMS like Guesty, Hostfully, Track, Escapia, or MEWS — not a standalone PMS.
  • Channel breadth: Rentals United markets 'Certified API connections to 50+ channels' and '90+ listing channels total' including niche OTAs and metasearch. Hostaway connects to 8 direct OTA channels (Airbnb, Vrbo, Booking.com, Expedia, Google Vacation Rentals, TripAdvisor, Agoda, HomeToGo) — far narrower channel reach.
  • OTA partner status: Hostaway holds preferred/premier partner status on Airbnb, Vrbo, AND Booking.com — the only PMS with all three. Rentals United does not publish equivalent named partner certifications across the big three.
  • Pricing: Both are quote-only. Hostaway is reportedly ~$40/listing/mo with $100–$500 setup fees and a 1.8% direct booking fee. Rentals United uses property-band tiers (Pro 5–99, Business 100–499, Enterprise 500+) with HotelMinder citing a third-party figure of ~€107/mo paid yearly for 10–19 properties — vendor-unconfirmed.
  • Operational tooling: Hostaway includes a native iOS/Android mobile app, owner portal with revenue reporting, automation engine, white-label booking site, and Zapier. Rentals United has no Zapier connection, no documented mobile app, no owner portal, and no native PMS workflows — it is a distribution layer, not an operational platform.

Common objections

Rentals United reaches 90+ channels versus Hostaway's 8 — doesn't that make it the better choice for multi-channel distribution?
Only if those long-tail channels actually drive revenue for your portfolio. For most operators, Airbnb, Vrbo, Booking.com, and Expedia generate 80%+ of OTA bookings — and Hostaway holds preferred-partner status on three of those four with priority API access and fewer sync errors. Rentals United's edge is genuine breadth into niche OTAs and metasearch surfaces a PMS-native module won't reach, which matters for established managers in multiple markets. Below 50 listings or without a clear niche-channel revenue case, Hostaway's 8 direct channels with preferred-partner reliability cover more revenue with less operational overhead.
I already run Guesty/Hostfully/Track — wouldn't Rentals United layer cleanly on top without ripping out my PMS?
Yes, that's exactly Rentals United's positioning and a real strength. Its PMS partner roster (Guesty, Hostfully, Track, Escapia, MEWS, Streamline, Hostify) means you can plug it in as a distribution layer without changing your core stack. Hostaway is the wrong tool for that job — it's a PMS replacement, not a distribution add-on. If you're satisfied with your current PMS and just need broader channel reach, Rentals United is the right category and Hostaway isn't competing for that buy.
Both require sales calls for pricing — which is actually cheaper at scale?
Hard to compare without quotes from both. Hostaway is reportedly ~$40/listing/mo at mid-scale, so 50 listings would run ~$2,000/mo plus the 1.8% direct booking fee. Rentals United's HotelMinder-cited figure of ~€107/mo for 10–19 properties suggests dramatically lower per-listing distribution costs at scale, but the vendor doesn't confirm dollar figures and Business/Enterprise tiers are fully custom. The deeper comparison isn't price per listing — it's whether you're buying a full PMS (Hostaway) or a distribution layer that runs alongside your existing PMS spend (Rentals United).

Keep Digging

Hostaway

The automation layer for operators scaling past 10 listings

Rentals United

Deepest OTA channel catalog for managers who already run a PMS