Property Management
Kigo
All-in-one vacation rental PMS with channel management, now a Guesty company
Solid Option
Comprehensive channel management hampered by per-booking commissions and reliability issues
From $59/mo • 14-day trial
Comparison
Kigo vs Boom
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management
Boom
AI-first property management system for mid-to-large operators
Best for Automation
Ambitious AI-first PMS with real automation chops — but young, unpriced, and unproven at scale
Contact sales • No free trial
✓Editorial verdict
Which should you pick: Kigo or Boom?
Pick Kigo if you want transparent $59/mo flat pricing with 5 confirmed direct OTA channels and an established 15+ year-old platform, even with reported sync bugs and per-booking commissions. Pick Boom if you want AI-powered guest messaging, review response automation, and task creation from guest feedback — and you're willing to book a sales call for opaque pricing on a 2-year-old product still working through stability issues.
Editorial perspective from the Kigo side; factual claims about Boom are drawn from its review.
Pricing side-by-side
Kigo
Full pricing →From $59/mo • 14-day trial
Flat monthly
$59/mo flat rate subscription. Kigo charges 1.25% on non-payment bookings (e.g., Airbnb where the OTA collects payment) and 4% on paid bookings (e.g., VRBO, Booking.com, Direct) — the 4% includes credit card processing fees (~2.8% Stripe), making the effective platform commission ~1.2%. Commission is charged even on cancelled bookings. Free trial available, no credit card required.
Boom
Full pricing →Contact sales • No free trial
Custom
Pricing is not publicly disclosed; prospective customers must book a demo or contact sales. No pricing page exists on the website (/pricing returns 404). Boom is not listed on G2 or Capterra. Source: Lodgify comparison confirms 'does not provide any information regarding pricing on its site.'
What each tool does well — and where it falls short
What Kigo does well
Extensive channel management and synchronization
Kigo offers seamless integration to major third-party channels with synchronized availability, rates, and content across multiple listing sites, reducing risk of double bookings and opening up sales revenue opportunities.
User-friendly interface for daily operations
Users with 30+ years in vacation rentals find Kigo the quickest and easiest to learn for getting daily tasks completed, with straightforward processes for payments, refunds, and customer communication.
Comprehensive feature coverage in one platform
Kigo integrates reservation management, distribution, marketing, revenue management, eSignature, and website creation in one platform, streamlining operations for property managers.
What Boom does well
Deep AI automation across guest comms and operations
Boom's BAM handles guest messaging 24/7, writes review responses, and auto-creates tasks from guest feedback. One operator said their front office team is 'now available to deal with making our guests happy, rather than dealing with repetitive stuff.'
White-glove onboarding and responsive support
Case studies and reviews consistently highlight hands-on migration support. One operator (250 properties) reported full PMS migration completed in one week with 24/7 support, including weekends.
Consolidates multiple tools, potentially cutting software spend
One reviewer reported saving ~$30k/year in add-on software costs after switching to Boom from a previous PMS stack, managing everything in one place.
Where Kigo falls short
High pricing burden on smaller operations
Pricing is consistently noted as high for smaller businesses, with minimum monthly fees that can be prohibitive for operators with limited vacation rental inventory.
Technical complexity and reliability issues
Users report frequent bugs and glitches affecting integrations, calendar syncing, and website functionality, with an average Ease of Use rating of 3.7 versus the 4.5 category average.
Commission charges on all bookings including direct
Unlike many competitors, Kigo charges a percentage of all bookings including direct bookings not acquired through channels, and continues charging commission even on cancelled bookings.
Where Boom falls short
No public pricing — must contact sales
Boom discloses no pricing on its website and the /pricing URL returns a 404. This makes comparison shopping impossible and suggests custom enterprise-style quoting.
Young product with reported stability issues
Launched around September 2024, two of ten Trustpilot reviews (1-star each) cite bugs and unfinished features. One reviewer warned: 'go for a grown up PMS who have a product that works.'
No built-in direct booking website builder
Unlike Lodgify, Hostaway, and Hospitable, Boom has no native website builder or booking widget. Direct booking sites require a third-party partner integration with ICND.
Which should you pick
Pick Kigo if
Mid-to-large vacation rental managers seeking comprehensive channel distribution and established integrations
Skip Kigo if
Budget-conscious small operators or those prioritizing cost efficiency over extensive channel connectivity
Pick Boom if
Mid-to-large STR operators (50–360+ listings) who want an AI-first, all-in-one PMS with automated guest comms, dynamic pricing, and white-glove onboarding support.
Skip Boom if
You're a solo host or small operator who needs transparent pricing, a built-in direct booking website builder, or a mature mobile app — Boom has none of these.
Where Kigo and Boom actually differ
- Kigo publishes pricing at $59/mo flat plus 1.25%/4% booking commission. Boom has no public pricing — its /pricing page returns 404 and G2/Capterra have no listings. You can't comparison-shop Boom without a sales call.
- Boom's core differentiator is AI automation: 24/7 AI guest messaging, automated review responses, and automated task creation from guest feedback. Kigo has automated guest communications and task scheduling but no AI-powered messaging or review automation.
- Kigo has been operating since 2008 with a documented 3.7/5 ease-of-use rating and known calendar sync bugs. Boom launched around September 2024 with reported bugs and stability issues typical of a young product — different kinds of reliability risk at very different maturity levels.
- Both claim similar OTA coverage — Kigo has 5 direct channels (Airbnb, Vrbo, Booking.com, Expedia, TripAdvisor) and Boom claims 40+ including Marriott Homes & Villas. Boom's channel breadth is advertised but less independently verified than Kigo's documented list.
- Kigo charges commission even on direct and cancelled bookings. Boom's fee structure is unknown — which means you can't assess total cost of ownership until you talk to sales, while Kigo's math is fully computable up front.
Common objections
- Boom has AI messaging and claims 40+ channels — doesn't that make Kigo look dated?
- On features, Boom is more ambitious. AI-powered guest comms and review automation are genuinely modern capabilities Kigo doesn't offer. But Boom is a 2024 product with reported stability issues and no public pricing — early-stage risk that established operators often can't absorb. Kigo is dated but documented: you know what you're paying, which channels work, and what the bugs are. For a production portfolio, 'old and knowable' often beats 'new and promising.'
- Kigo has known sync bugs and a 3.7/5 ease-of-use rating — why not take the risk on Boom's fresher platform?
- You can, but understand the trade. Kigo's bugs are documented and workable; the product has been in the field long enough that most edge cases are known. Boom's bugs are emerging and opaque — and if Boom's pricing or support doesn't work out, there's no public reference to benchmark against. If you have the operational bandwidth to be an early adopter and value the AI features, Boom is defensible. If you need predictable behavior and published pricing, Kigo's a safer bet despite its rough edges.
- Both tools have unclear total cost — isn't Boom's opacity a dealbreaker compared to Kigo's published pricing?
- Kigo's pricing isn't actually fully transparent either — the $59/mo base is predictable, but 4% commission on paid bookings (even cancelled ones) means your real monthly cost scales with booking volume in ways that are hard to project. Boom requires a sales call. Kigo requires a booking-volume model. Both have real unpredictability — the difference is Kigo's is math you can do yourself with published inputs, while Boom's requires a negotiation.
Keep digging
Kigo
Comprehensive channel management hampered by per-booking commissions and reliability issues
Boom
Ambitious AI-first PMS with real automation chops — but young, unpriced, and unproven at scale