Property Management
OwnerRez
Vacation rental software for serious hosts
Best Overall
Most reliable channel manager in its price tier
From $40/listing • 14-day trial
Comparison
OwnerRez vs Boom
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management
Boom
AI-first property management system for mid-to-large operators
Best for Automation
Ambitious AI-first PMS with real automation chops — but young, unpriced, and unproven at scale
Contact sales • No free trial
✓Editorial verdict
Which should you pick: OwnerRez or Boom?
Pick OwnerRez if you want published pricing with zero booking fees, a proven direct-API channel manager, a built-in direct booking website, and best-in-class support from a platform operating since 2007. Pick Boom if you manage 50+ listings and want AI-driven guest messaging, automated review responses, and task generation baked into the PMS — and you're comfortable with opaque pricing and an 18-month-old product. Under 20 listings, OwnerRez wins on cost, transparency, and maturity with no contest.
Editorial perspective from the OwnerRez side; factual claims about Boom are drawn from its review.
Pricing side-by-side
OwnerRez
Full pricing →From $40/listing • 14-day trial
1 property
~$40/mo
1 listing
Booking fee: Zero on all bookings
- Channel manager (Airbnb, Vrbo, Booking.com, Google)
- Hosted booking website + widgets
- WordPress plugin
- CRM + guest profiles
- E-signed rental agreements
- Custom triggers + automation
- QuickBooks Online integration
- 14-day free trial
5 properties
$88/mo
Up to 5 listings
Booking fee: Zero on all bookings
- Everything in 1-property tier
- Owner statements + reporting
10+ properties
Sliding scale, decreases per-unit cost as portfolio grows
10+ listings
Booking fee: Zero on all bookings
- Everything in 5-property tier
- Volume pricing
- Priority support
Boom
Full pricing →Contact sales • No free trial
Detailed pricing tiers available on the Boom pricing page.
What each tool does well — and where it falls short
What OwnerRez does well
Zero booking fees on all channels — including direct
OwnerRez charges only the flat per-property rate — no percentage cut, no per-booking commissions, no surprises. Predictable costs as volume grows.
Best-in-class direct-API channel management, included free
OwnerRez builds its own direct API connections to Airbnb, Vrbo, Booking.com, and Google Vacation Rentals rather than routing through a third-party aggregator. Faster sync, fewer failure points, and no extra fee for channel connectivity.
Support quality is the platform's defining differentiator
Across Capterra, G2, and Trustpilot, support quality is the single most cited reason operators choose and stay with OwnerRez. Personalised guidance and custom screen-capture videos — uncommon at this price point.
What Boom does well
Deep AI automation across guest comms and operations
Boom's BAM handles guest messaging 24/7, writes review responses, and auto-creates tasks from guest feedback. One operator said their front office team is 'now available to deal with making our guests happy, rather than dealing with repetitive stuff.'
White-glove onboarding and responsive support
Case studies and reviews consistently highlight hands-on migration support. One operator (250 properties) reported full PMS migration completed in one week with 24/7 support, including weekends.
Consolidates multiple tools, potentially cutting software spend
One reviewer reported saving ~$30k/year in add-on software costs after switching to Boom from a previous PMS stack, managing everything in one place.
Where OwnerRez falls short
No native iOS or Android app — mobile management runs through a PWA with real limitations
Users report missing push notifications for SMS and channel messages, navigation issues, and difficult photo reordering on mobile. Staff have confirmed no app is planned.
Steep initial learning curve — the depth is real and so is the ramp
OwnerRez is designed for depth over ease of setup. Independent reviews consistently agree the platform rewards patience but demands it. Users expecting plug-and-play describe feeling overwhelmed initially.
Email-only support — no phone line for urgent issues during live bookings
For most users the depth of email responses compensates, but for time-sensitive situations (guest locked out at check-in, channel sync failure mid-booking), the inability to call is a meaningful gap.
Where Boom falls short
No public pricing — must contact sales
Boom discloses no pricing on its website and the /pricing URL returns a 404. This makes comparison shopping impossible and suggests custom enterprise-style quoting.
Young product with reported stability issues
Launched around September 2024, two of ten Trustpilot reviews (1-star each) cite bugs and unfinished features. One reviewer warned: 'go for a grown up PMS who have a product that works.'
No built-in direct booking website builder
Unlike Lodgify, Hostaway, and Hospitable, Boom has no native website builder or booking widget. Direct booking sites require a third-party partner integration with ICND.
Which should you pick
Pick OwnerRez if
Tech-comfortable hosts and property managers with 2-100+ listings who want deep channel automation, granular accounting, and a direct booking website — and are willing to invest setup time.
Skip OwnerRez if
You need a native iOS/Android app for on-the-go management, want plug-and-play onboarding with minimal configuration, or primarily operate outside the US market.
Pick Boom if
Mid-to-large STR operators (50–360+ listings) who want an AI-first, all-in-one PMS with automated guest comms, dynamic pricing, and white-glove onboarding support.
Skip Boom if
You're a solo host or small operator who needs transparent pricing, a built-in direct booking website builder, or a mature mobile app — Boom has none of these.
Where OwnerRez and Boom actually differ
- OwnerRez publishes a 9-band sliding-scale pricing page starting at $40/mo with zero booking fees on all channels. Boom has no pricing page — the /pricing URL returns a 404 and requires a sales demo to get a quote.
- OwnerRez includes a direct booking website and WordPress plugin at every tier. Boom has no built-in direct booking website builder — direct booking requires a third-party integration with ICND.
- OwnerRez connects to 4 direct-API channels (Airbnb, Vrbo, Booking.com, Google Vacation Rentals) built in-house with documented reliability. Boom claims 40+ channels but publishes no documentation on which have full two-way API sync versus iCal-only.
- OwnerRez has operated since 2007 with consistently best-in-class support including personalized screen-capture video responses. Boom launched around September 2024 with two of ten Trustpilot reviews citing bugs and unfinished features.
- Boom's BAM provides 24/7 AI guest messaging, automated review responses, and auto-generated tasks from guest feedback as a native AI layer. OwnerRez offers custom triggers and automation for messaging but requires manual rule configuration — no AI-driven task creation or review response generation.
Common objections
- Boom's AI automation sounds transformative — can OwnerRez's triggers and automation really compete?
- For pure AI depth, no — Boom's BAM autonomously handles guest messaging, writes review responses, and auto-creates maintenance tasks from guest feedback. OwnerRez's custom triggers are powerful but rule-based and manually configured. At 50+ listings, the time savings from Boom's AI layer can be significant. But you're choosing an 18-month-old platform with reported bugs over a 19-year-old one with best-in-class support. If you run under 20 listings, OwnerRez's manual triggers are fast enough to configure and the stability difference matters more than AI automation.
- Boom claims operators save ~$30k/year by consolidating tools — wouldn't that make it cheaper than OwnerRez plus add-ons?
- It depends entirely on your current stack and what Boom actually charges — which you won't know until you talk to sales. OwnerRez at 15 properties costs ~$133/mo with zero booking fees. Add PriceLabs at $19.99/mo and you're at ~$153/mo for channel management, direct booking, accounting, and dynamic pricing. If Boom replaces all of those plus a review management tool and guest messaging add-on, the consolidation could save money at scale. But without published pricing, you're comparing a known cost against a black box.
- OwnerRez has no mobile app and Boom claims to be an all-in-one platform — does Boom solve mobile management better?
- Not meaningfully. OwnerRez offers a PWA with limited push notifications. Boom has a mobile app, but it shows ~1k downloads with no star rating — suggesting very early adoption. Neither platform delivers a polished mobile management experience today. If on-the-go management is a hard requirement, both tools lose to Hostaway's well-regarded iOS and Android app.
Keep digging
Boom
Ambitious AI-first PMS with real automation chops — but young, unpriced, and unproven at scale