Smart Locks
RemoteLock
Cloud-based smart lock access control for vacation rentals
Solid access control platform held back by hardware reliability and support concerns
From $6/listing • No free trial
Comparison
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Smart Locks
Cloud-based smart lock access control for vacation rentals
Solid access control platform held back by hardware reliability and support concerns
From $6/listing • No free trial
Smart Locks
Retrofit smart locks with PMS sync for EU short-term rentals
Solid EU retrofit smart lock with real PMS integrations, but accessory pricing is opaque
Contact sales • No free trial
Pick RemoteLock if you manage 5+ North American properties across multiple booking channels and need centralized fleet management with dozens of PMS integrations and multi-brand hardware flexibility. Pick Tedee if you're an EU operator on euro-profile cylinders using Guesty, Hostify, or Smoobu and want a one-time hardware purchase with no lock-management subscription plus broad smart-home ecosystem support.
Editorial perspective from the RemoteLock side; factual claims about Tedee are drawn from its review.
From $6/listing • No free trial
Premium
$6/lock/mo
Billed annually; hardware extra (~$279+ per lock)
All portfolio sizes
Enterprise
$12/lock/mo
Hardware extra; volume discounts on hardware available
Larger portfolios needing advanced features
Contact sales • No free trial
Contact sales
Hardware purchase model, not a subscription. Tedee GO listed at €129.00 VAT-included on the vendor product schema (2026-04-24). No consolidated pricing page exists at tedee.com/pricing. Tedee PRO, keypad, bridge, and cylinder accessory prices are sold as separate SKUs and are UNVERIFIED from direct vendor product-page fetches. USD pricing for US customers is UNVERIFIED on the vendor site.
Try TedeeWhat RemoteLock does well
Seamless PMS integration automates guest code workflows
Connects with Hostfully, Guesty, Track, and other PMSs to automatically generate and deliver access codes tied to reservations. Reduces manual key handoff entirely.
One dashboard to monitor and control all locks remotely
Cloud-based centralized console shows real-time access logs, sends alerts, and lets managers control devices across all properties from anywhere.
Broad hardware compatibility across major lock brands
Supports Yale, Schlage, Kwikset, and August locks, so operators can choose hardware that fits their property type and budget rather than being locked into one manufacturer.
What Tedee does well
Broad smart-home ecosystem support including Matter
Tedee supports Apple HomeKit, Google Home, Amazon Alexa, Home Assistant, Fibaro, and Matter — wider than typical STR-only locks, per the vendor's compatibility page (2026-04-24).
Native Guesty and Hostify PMS integration for automated guest codes
Operators can auto-generate per-reservation access codes tied to booking windows without manual key handoff — Hostify's integration page confirms guest data syncs directly to Tedee locks (2026-04-24).
Retrofit cylinder install with no door drilling
Tedee GO and PRO mount on existing euro-profile cylinders, allowing reversible installation — a real advantage for leased STR properties where structural changes aren't permitted.
Where RemoteLock falls short
Lock hardware failures reported well before expected lifespan
Capterra reviewers report that despite significant investment, nearly every lock has required replacement, with many failing in under two years from moisture damage and sudden failures.
Customer support is hard to reach and slow to resolve issues
Users report difficulty contacting anyone, resolution processes stretching weeks or months, and no emergency services — a significant gap for a product that controls property access.
Monthly per-lock fees add up on top of upfront hardware costs
At $6/lock/month plus ~$279+ per lock in hardware, the total cost of ownership can be substantial for larger portfolios compared to simpler one-time-purchase solutions.
Where Tedee falls short
No consolidated vendor pricing page; accessory-dependent total cost is opaque
Keypad, bridge, and cylinder pricing are sold as separate SKUs; assembling a STR-ready kit cost requires hunting across multiple product pages, since tedee.com/pricing returned no tier list (2026-04-24).
EU-centric distribution and euro-profile cylinder dependency
The vendor's product schema returns EUR pricing and US/USD retail pricing on the vendor site is unverified — North American operators with ANSI deadbolts will need a different lock.
Full STR use requires the separately-purchased keypad accessory
Without a keypad, guests need the Tedee mobile app to unlock, which is inconvenient for one-night stays and non-tech-savvy guests, per Tedee's own STR guidance (2026-04-24).
Pick RemoteLock if
Property managers with 5+ units who need centralized access control and automated code delivery through PMS integration.
Skip RemoteLock if
You're a single-property host on a tight budget — the required subscription on top of hardware costs may not justify the investment.
Pick Tedee if
EU-based short-term rental operators with existing euro-profile cylinders who want a quiet, small retrofit smart lock with Guesty, Hostify, or Smoobu PMS sync.
Skip Tedee if
You operate in North America with standard ANSI deadbolts — Tedee retrofits euro-profile cylinders and US distribution and USD pricing is unverified on the vendor site.
RemoteLock
Solid access control platform held back by hardware reliability and support concerns
Tedee
Solid EU retrofit smart lock with real PMS integrations, but accessory pricing is opaque