Cleaning & Operations
HouseCall Pro
Field service management for crews that maintain STR properties
Avoid Unless
A field service tool, not an STR tool — useful only if you run your own maintenance crew
From $59 • Free trial
Comparison
HouseCall Pro vs Turno
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Cleaning & Operations
Turno
Automated turnover scheduling and cleaner marketplace for short-term rentals
Best for Automation
Best-in-class cleaning automation with the largest STR cleaner marketplace
From $0/listing • Free trial
✓Editorial verdict
Which Should You Pick: HouseCall Pro or Turno?
Pick Turno if you're a property manager or host who needs automated turnover scheduling triggered by Airbnb/Vrbo/Booking.com bookings and access to a vetted cleaner marketplace. Pick HouseCall Pro if you operate a cleaning or maintenance business and need full dispatching, invoicing, CRM, and payment collection across multiple client types beyond STR turnovers.
Editorial perspective from the HouseCall Pro side; factual claims about Turno are drawn from its review.
Pricing Side-by-Side
HouseCall Pro
Full pricing →From $59 • Free trial
Basic
$59/mo (annual) / $79/mo (monthly)
- 1 user
- Scheduling and dispatching
- Mobile app for field techs
- Invoicing and payments
Essentials
$149/mo (annual) / $189/mo (monthly)
- Up to 5 users
- Everything in Basic
MAX
$299/mo (annual) / $329/mo (monthly)
- Up to 8 users (+$35/mo each additional)
- Everything in Essentials
Turno
Full pricing →From $0/listing • Free trial
Free
$0
1 property (non-marketplace cleaners) or unlimited (marketplace-only)
- Automated turnover scheduling
- Access to 67K+ cleaner marketplace
- Direct sync with Airbnb, Vrbo, Booking.com
Monthly
$10/mo per property
Unlimited
- Everything in Free tier
- Non-marketplace cleaner support
- Automated cleaner payments
- 40+ channel manager integrations
Annual
$8/mo per property (billed annually)
Unlimited
- Everything in Monthly tier
- 20% discount vs monthly billing
What each tool does well — and where it falls short
What HouseCall Pro does well
Intuitive drag-and-drop scheduling with a strong mobile app
Dispatchers can assign jobs quickly and field techs manage their day from a highly-rated iOS app. Onboarding new employees is fast, which matters when turnover crews change seasonally.
Property profiles with full service and equipment history
Each property stores maintenance records, technician assignments, materials used, and cost history — useful for tracking recurring turnover maintenance across an STR portfolio.
Well-established platform with strong review reputation
4.7 out of 5 on Capterra across 2,739 verified reviews. Operating since 2013, serving thousands of service professionals across the US.
What Turno does well
Large vetted cleaner marketplace
Access to 67K+ STR cleaners across the US, Canada, Europe, Australia, and beyond, with the ability to receive 25+ qualified bids within a day. Reduces the headache of finding reliable local cleaners.
Significant time savings through automation
Hosts save over 40 hours annually through automated payment processing alone, eliminating the typical 5 minutes per manual cleaning transaction.
Generous free tier for small hosts
Single-property accounts are permanently free with non-marketplace cleaners, and unlimited properties are free when using marketplace cleaners only — making it risk-free to try.
Strong integration support
Syncs directly with Airbnb, Vrbo, and Booking.com, plus 40+ channel managers and PMS platforms including Guesty, Hostaway, OwnerRez, and Lodgify.
Where HouseCall Pro falls short
Essential features locked behind paid add-ons
Critical capabilities like the phone system, GPS tracking, sales proposals, and flat-rate price book all cost extra. This is the number-one complaint across review platforms and the top reason businesses leave.
Invoicing workflow breaks for property managers
A platform change disrupted how invoices and images are bundled, sending each image as a separate attachment instead of one clean PDF — a significant pain point for managers receiving dozens of job reports.
No route optimization or real-time GPS for mobile crews
For teams servicing multiple STR properties per day, the lack of built-in route optimization is a notable gap. GPS updates only every few minutes, not in real time.
Where Turno falls short
High payment processing fees
Platform fees and credit card processing fees stack on top of the subscription cost, creating an additional financial burden that users frequently cite in reviews.
Clunky checklist builder
Checklists require adding items one at a time instead of bulk uploads, and the notification system sometimes fails to alert users promptly about new job postings.
No downloadable reports
The platform lacks any report export functionality, making it harder to track cleaning costs and performance over time.
Upfront cost barriers for marketplace
A $90 background check is required before accessing marketplace cleaners, with no way to preview local cleaner availability first.
Which Should You Pick
Pick HouseCall Pro if
Home service business owners (cleaners, handymen, maintenance techs) who service STR properties and need scheduling, dispatching, invoicing, and GPS tracking for field crews.
Skip HouseCall Pro if
You're looking for a PMS, channel manager, or any tool that handles bookings, guest communication, dynamic pricing, or listing optimization — HouseCall Pro does none of this.
Pick Turno if
Individual hosts managing multiple properties who need reliable cleaning coordination and automated scheduling.
Skip Turno if
You need full property management system functionality or you're already satisfied with your existing cleaning arrangements.
Where HouseCall Pro and Turno actually differ
- HouseCall Pro is a general field-service platform for running a cleaning or maintenance business — dispatching crews, invoicing clients, collecting payments. Turno is purpose-built for STR turnover coordination, automatically triggering cleans from Airbnb, Vrbo, and Booking.com calendar syncs.
- Turno offers a 67K+ vetted cleaner marketplace so property managers can source cleaners on-demand. HouseCall Pro assumes you already have your own crew and gives you tools to manage and dispatch them.
- HouseCall Pro uses per-user pricing starting at $59/mo (annual) for one user, scaling to $299/mo for larger teams. Turno uses per-listing pricing at $8–10/mo per property, with a permanent free tier for one property or marketplace-only use.
- HouseCall Pro integrates with QuickBooks, Stripe, and 200+ apps via Zapier but has zero direct STR channel connections. Turno integrates directly with Airbnb, Vrbo, Booking.com, and 40+ PMS/channel manager platforms.
Common objections
- I already use HouseCall Pro for my cleaning business — can it handle my STR turnovers too?
- It can schedule and dispatch your team, but it cannot read Airbnb/Vrbo/Booking.com calendars to auto-generate turnover jobs when bookings land. You'd be manually creating each job. Most operators in this position layer Turno on top for the calendar-triggered automation and keep HouseCall Pro for the rest of their client work.
- Turno is much cheaper — why would I pay $59+/mo for HouseCall Pro instead?
- They serve different roles. Turno coordinates turnovers between hosts and cleaners. HouseCall Pro runs an entire service business — estimates, CRM, dispatching, invoicing, and payment collection across all client types. If you're a host, Turno is the right tool. If you're a service business owner who also happens to do STR cleans, HouseCall Pro handles the business side that Turno doesn't touch.
- Can I use both tools together?
- Yes, and many cleaning-business owners who also manage their own STR listings do exactly that. Use Turno for calendar-synced turnover scheduling on your personal portfolio, and HouseCall Pro for dispatching, invoicing, and CRM across your broader cleaning client base. A Zapier connection can bridge the two if needed.
Keep Digging
HouseCall Pro
A field service tool, not an STR tool — useful only if you run your own maintenance crew
Turno
Best-in-class cleaning automation with the largest STR cleaner marketplace