Property Management Software
Rentals United
Channel manager with 90+ OTA distribution for professional property managers
Best for Enterprise
Deepest OTA channel catalog for managers who already run a PMS
Contact sales • No free trial
Comparison
Rentals United vs Track Hospitality
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management Software
Track Hospitality
Enterprise vacation rental PMS with deep accounting and distribution
Best for Enterprise
Enterprise PMS with best-in-class accounting — if you can stomach the onboarding
From $5,000 • No free trial
✓Editorial verdict
Which Should You Pick: Rentals United or Track Hospitality?
Pick Rentals United if you've already chosen Track Hospitality as your PMS and want to extend distribution beyond Track's 6 direct channels into 90+ channels including niche OTAs and metasearch — Track is on Rentals United's named PMS partner roster, so the two are designed to work together. Pick Track Hospitality standalone if you manage 50+ vacation rental units and need enterprise-grade accounting, tax compliance, owner statements, and premium channel access including Marriott Homes & Villas, HomeToGo, and Hopper as your primary distribution. These tools more often complement than compete.
Editorial perspective from the Rentals United side; factual claims about Track Hospitality are drawn from its review.
Pricing Side-by-Side
Rentals United
Full pricing →Contact sales • No free trial
Contact sales
Rentals United does not publish numeric pricing. The vendor's pricing page lists property-band tiers (Pro for 5-99 properties, Business for 100-499, Enterprise for 500+) and states 'Our prices are tailored to your business.' Capterra confirms 'Starting Price: Contact vendor for pricing' and 'Free Trial: Not available.' Confirm pricing directly with Rentals United sales.
Try Rentals UnitedTrack Hospitality
Full pricing →From $5,000 • No free trial
Custom
Starts at $5,000/month per Capterra. Custom pricing based on portfolio size — contact sales for exact quote. Users report auto-renewing contracts and price increases without notice. No free trial available.
Try Track HospitalityWhat each tool does well — and where it falls short
What Rentals United does well
Connects to 90+ listing channels including niche regional OTAs
Every tier advertises certified API connections to 50+ channels and access to 90+ listing channels in total, which is the platform's core differentiator versus PMS-bundled channel managers.
API described by integrators as robust and well-documented
A Capterra reviewer called the API 'absolutely phenomenal' and 'unbelievably robust, brilliantly documented,' and the vendor publishes API documentation as a top-level resource.
Preferred-partner status with Airbnb, Vrbo, and Booking.com
Named preferred-partner programs with the largest OTAs can reduce listing-quality friction for managers routing inventory through Rentals United.
Broad PMS interoperability for managers who already have a stack
The partner page lists integrations with Guesty, Track, Hostfully, Escapia, and Streamline, making it a natural distribution layer behind an existing PMS.
What Track Hospitality does well
User-friendly interface and cost-effectiveness for large portfolios
Reviews stated that Track was user-friendly and cost-effective — though 'cost-effective' applies mainly at scale where $5K/mo is spread across many units.
Strongest-in-class accounting and tax features
The accounting & tax side of TRACK is its strongest feature, per GetApp reviews. Critical for operators managing owner statements and tax compliance across many properties.
Measurable revenue performance improvement
On average, customers see a 27% boost in RevPAR according to Track's official website. Likely attributable to distribution breadth and revenue management integrations.
Where Rentals United falls short
Interface described as click-heavy and dated
A GetApp reviewer noted that 'navigation through the system requires more clicks than necessary,' which adds up to real daily operator time at scale.
Reports of double-booking incidents and billing disputes
A GetApp reviewer (jeffrey D.) wrote 'They cost me tens of thousands in double bookings and did not pay any of the fees.' This is a minority report but operationally serious when it happens.
No transparent pricing and no free trial
Capterra lists 'Starting Price: Contact vendor for pricing' and 'Free Trial: Not available,' so buyers cannot evaluate cost without a sales call.
Sub-5-listing portfolios are not the core ICP
The vendor's Pro tier starts at 5-99 properties, with only a 'We can still help!' note for smaller portfolios — signaling smaller hosts will not get the typical onboarding path.
Where Track Hospitality falls short
Customer support is unreliable and deteriorating
There's a revolving door of customer success reps and support has become almost non-existent, with only a 50% chance you'll receive a reply to a ticket. Multiple reviewers corroborate.
Aggressive pricing and contract practices
TRACK raised pricing without customer consent, and when customers tried to cancel, they were told they had to pay for another 12 months due to auto-renewal.
Onboarding takes 6+ months with ongoing fees
The onboarding process is excessively prolonged, lasting over six months, with ongoing fees during the entire period. Budget for a long ramp-up before seeing value.
Which Should You Pick
Pick Rentals United if
Professional property managers with 20+ listings already running a PMS who need maximum OTA distribution breadth across niche regional channels in addition to Airbnb, Vrbo, and Booking.com.
Skip Rentals United if
You have fewer than 5 listings, want self-serve transparent monthly pricing, or only need the top 3 OTAs.
Pick Track Hospitality if
Large property managers with 50–500+ listings who need institutional-grade accounting, tax reporting, and broad channel distribution — and have budget for $5K+/mo.
Skip Track Hospitality if
You manage fewer than 20 listings, need fast onboarding, or cannot commit to a $5K/mo minimum with auto-renewing annual contracts.
Where Rentals United and Track Hospitality actually differ
- Product category: Rentals United is a distribution-layer channel manager that explicitly lists Track among its PMS integration partners; Track Hospitality is an enterprise PMS with channel distribution, accounting, revenue management, and direct booking bundled.
- Pricing floor: Track Hospitality starts at $5,000/mo per Capterra with auto-renewing annual contracts and 6+ month onboarding; Rentals United is quote-only across Pro (5–99), Business (100–499), and Enterprise (500+) tiers with HotelMinder citing a third-party figure of €107/mo paid yearly for 10–19 properties.
- Channel breadth: Rentals United markets 'Certified API connections to 50+ channels' and '90+ listing channels total' including niche OTAs and metasearch; Track Hospitality connects to 6 direct channels (Airbnb, Vrbo, Booking.com, Marriott Homes & Villas, HomeToGo, Hopper) — fewer channels, but includes premium channels Rentals United doesn't name.
- Accounting depth: Track's accounting and tax reporting are consistently cited as best-in-class with owner statements and 1099 processing for compliance-grade multi-owner US portfolios; Rentals United is a distribution layer with no native trust accounting or owner-statement workflows.
- Support: Track has documented poor support with a ~50% ticket reply rate and reports of surprise price increases; Capterra reviewers cite Rentals United for 'Poor communication' and a minority report of double bookings — neither wins cleanly on support.
Common objections
- If Track is already on Rentals United's PMS partner list, do I really need both?
- It depends on what Track's 6 direct channels miss for your portfolio. Track reaches Marriott Homes & Villas, HomeToGo, and Hopper natively — channels Rentals United doesn't name. Rentals United layers on top of Track to reach the long-tail OTAs and metasearch surfaces Track's channel list doesn't cover. If Track's 6 channels capture your full revenue mix, RU is incremental cost without incremental return. If you're trying to push into niche regional OTAs or European metasearch from a Track stack, RU is purpose-built for that extension.
- Track has Marriott Homes & Villas, HomeToGo, and Hopper — am I missing premium channels with Rentals United alone?
- Yes, those specific premium channels are not named in Rentals United's marketing. RU's headline is breadth — 90+ channels including niche OTAs and metasearch — rather than top-tier premium channel certifications. If Marriott Homes & Villas distribution is decisive for your luxury portfolio, Track (or Track-plus-RU) is the right answer; Rentals United standalone is not.
- Both vendors have documented support issues — at Track's $5,000/mo, isn't that harder to defend than Rentals United's quote-only model?
- Honestly, yes. Track's ~50% ticket reply rate at $5,000/mo with auto-renewing annual contracts is the harder service-quality position to defend. Rentals United's mixed support reports come at a quote-based price reportedly closer to €107/mo at 10–19 properties (HotelMinder, 2026-04-24). Neither is a support standout, but RU's friction lands at a price point where it's easier to absorb. That said, if RU sits as a distribution layer behind Track, you're depending on both vendors' support — pressure-test both during evaluation.
Keep Digging
Rentals United
Deepest OTA channel catalog for managers who already run a PMS
Track Hospitality
Enterprise PMS with best-in-class accounting — if you can stomach the onboarding