Property Management
Track Hospitality
Enterprise vacation rental PMS with deep accounting and distribution
Enterprise PMS with best-in-class accounting — if you can stomach the onboarding
From $5,000 • No free trial
Comparison
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management
Enterprise vacation rental PMS with deep accounting and distribution
Enterprise PMS with best-in-class accounting — if you can stomach the onboarding
From $5,000 • No free trial
Property Management
Enterprise-grade vacation rental PMS built for customization and scale
Enterprise PMS that rewards operators who outgrow simpler tools
From $800 • 14-day trial
Pick Track if you need the widest enterprise channel distribution (6 direct channels including Marriott Homes & Villas) and measurable RevPAR improvement at 50+ listings. Pick Barefoot if you prioritize deeply configurable workflows, exceptional customer support with a 95% retention rate, and a platform with 20+ years of proven stability — and you can live with only 3 OTA channels.
Editorial perspective from the Track Hospitality side; factual claims about Barefoot are drawn from its review.
From $5,000 • No free trial
Custom
Starts at $5,000/month per Capterra. Custom pricing based on portfolio size — contact sales for exact quote. Users report auto-renewing contracts and price increases without notice. No free trial available.
From $800 • 14-day trial
1–50 units
$800/mo
50 listings
Booking fee: 1% of rent on Airbnb/VRBO bookings
51–100 units
$1,100/mo
100 listings
Booking fee: 1% of rent on Airbnb/VRBO bookings
What Track Hospitality does well
User-friendly interface and cost-effectiveness for large portfolios
Reviews stated that Track was user-friendly and cost-effective — though 'cost-effective' applies mainly at scale where $5K/mo is spread across many units.
Strongest-in-class accounting and tax features
The accounting & tax side of TRACK is its strongest feature, per GetApp reviews. Critical for operators managing owner statements and tax compliance across many properties.
Measurable revenue performance improvement
On average, customers see a 27% boost in RevPAR according to Track's official website. Likely attributable to distribution breadth and revenue management integrations.
What Barefoot does well
Highly configurable platform instead of preset workflows
Teams can customize processes, fees, communication, and reporting to match their operations rather than adapting to rigid defaults. Reviewers on Capterra consistently cite configurability as the top differentiator.
Exceptional customer support with 95% retention rate
Users report submitting questions by end of day and receiving solutions the next morning. The 95% customer retention rate backs up the support quality claims.
Rock-solid system stability after 20+ years
Multiple reviewers note the software has no bugs or glitches. Two decades of development have produced a mature, reliable codebase.
Where Track Hospitality falls short
Customer support is unreliable and deteriorating
There's a revolving door of customer success reps and support has become almost non-existent, with only a 50% chance you'll receive a reply to a ticket. Multiple reviewers corroborate.
Aggressive pricing and contract practices
TRACK raised pricing without customer consent, and when customers tried to cancel, they were told they had to pay for another 12 months due to auto-renewal.
Onboarding takes 6+ months with ongoing fees
The onboarding process is excessively prolonged, lasting over six months, with ongoing fees during the entire period. Budget for a long ramp-up before seeing value.
Where Barefoot falls short
Steep learning curve and dated interface
The UI is not modern and onboarding requires significant setup and training investment. Operators should plan for a real ramp-up period.
Airbnb integration is problematic
Some features available before Airbnb integration are lost after connecting, and setting rates through the integration is challenging. Operators heavy on Airbnb should test carefully.
High entry cost shuts out small operators
At $800/mo for up to 50 units, an operator with 10 listings pays effectively $80/unit/mo — far more than per-listing competitors charging $10–20/unit.
Pick Track Hospitality if
Large property managers with 50–500+ listings who need institutional-grade accounting, tax reporting, and broad channel distribution — and have budget for $5K+/mo.
Skip Track Hospitality if
You manage fewer than 20 listings, need fast onboarding, or cannot commit to a $5K/mo minimum with auto-renewing annual contracts.
Pick Barefoot if
Established vacation rental companies with 20+ units who need robust customization and don't mind the learning curve.
Skip Barefoot if
You have under 20 units — the $800/mo base cost makes per-unit economics unfavorable compared to per-listing alternatives.
Track Hospitality
Enterprise PMS with best-in-class accounting — if you can stomach the onboarding
Barefoot
Enterprise PMS that rewards operators who outgrow simpler tools