Property Management
Track Hospitality
Enterprise vacation rental PMS with deep accounting and distribution
Best for Enterprise
Enterprise PMS with best-in-class accounting — if you can stomach the onboarding
From $5,000 • No free trial
Comparison
Track Hospitality vs iGMS
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management
iGMS
Automate 90% of your vacation rental hosting tasks
Best for Small Hosts
Solid automation for small portfolios, but outgrown quickly by reporting needs
From $14/listing • No free trial
✓Editorial verdict
Which should you pick: Track Hospitality or iGMS?
Pick track-hs if you manage 50+ listings and need enterprise-grade accounting, tax reporting, owner statements, and premium channel distribution including Marriott Homes & Villas — and you can commit to $5,000/mo with 6+ month onboarding. Pick iGMS if you run 3–30 listings and want per-property pricing (~$14–$16/property/mo) with unified messaging across Airbnb/Vrbo/Booking.com, a free trial, and same-week setup.
Editorial perspective from the Track Hospitality side; factual claims about iGMS are drawn from its review.
Pricing side-by-side
Track Hospitality
Full pricing →From $5,000 • No free trial
Custom
Starts at $5,000/month per Capterra. Custom pricing based on portfolio size — contact sales for exact quote. Users report auto-renewing contracts and price increases without notice. No free trial available.
iGMS
Full pricing →From $14/listing • No free trial
Lite
$14/property/mo
No stated limit
Booking fee: None stated
- Multi-channel calendar sync
- Automated guest messaging
- Cleaning management
- Direct booking tools
Flex
$1/booked night ($20/property minimum)
No stated limit
Booking fee: None stated
- Everything in Lite
- Pay-per-use pricing model
Pro
$18/property/mo
No stated limit
Booking fee: None stated
- Everything in Lite
- Advanced features
Enterprise
Custom
30+ properties
Booking fee: None stated
- Everything in Pro
- Custom pricing
What each tool does well — and where it falls short
What Track Hospitality does well
User-friendly interface and cost-effectiveness for large portfolios
Reviews stated that Track was user-friendly and cost-effective — though 'cost-effective' applies mainly at scale where $5K/mo is spread across many units.
Strongest-in-class accounting and tax features
The accounting & tax side of TRACK is its strongest feature, per GetApp reviews. Critical for operators managing owner statements and tax compliance across many properties.
Measurable revenue performance improvement
On average, customers see a 27% boost in RevPAR according to Track's official website. Likely attributable to distribution breadth and revenue management integrations.
What iGMS does well
Strong automation that drives real portfolio growth
Users report iGMS helped them grow by over 50% and add new units with less effort. The platform automates guest messaging, reviews, and cleaning management.
Zero commission on direct bookings
Direct bookings through iGMS eliminate OTA fees of up to 17%, allowing property managers to keep significantly more revenue compared to listing exclusively on platforms like Airbnb or Vrbo.
Proven scale across global operations
iGMS manages almost 90,000 property listings across 49+ countries and processes more than 500,000 reservations monthly, demonstrating reliable multi-channel sync at scale.
Where Track Hospitality falls short
Customer support is unreliable and deteriorating
There's a revolving door of customer success reps and support has become almost non-existent, with only a 50% chance you'll receive a reply to a ticket. Multiple reviewers corroborate.
Aggressive pricing and contract practices
TRACK raised pricing without customer consent, and when customers tried to cancel, they were told they had to pay for another 12 months due to auto-renewal.
Onboarding takes 6+ months with ongoing fees
The onboarding process is excessively prolonged, lasting over six months, with ongoing fees during the entire period. Budget for a long ramp-up before seeing value.
Where iGMS falls short
Financial reporting is a weak point
95% of reviews on financial reporting say the system offers limited report variations and customizations, making it difficult for operators who need detailed revenue analytics.
No accounting software integration
iGMS lacks built-in accounting features and has no QuickBooks integration, forcing property managers to maintain a completely separate accounting workflow.
Calendar sync reliability concerns
Some users report booking synchronization problems that can lead to double bookings across platforms, which is a serious operational risk for multi-channel hosts.
Which should you pick
Pick Track Hospitality if
Large property managers with 50–500+ listings who need institutional-grade accounting, tax reporting, and broad channel distribution — and have budget for $5K+/mo.
Skip Track Hospitality if
You manage fewer than 20 listings, need fast onboarding, or cannot commit to a $5K/mo minimum with auto-renewing annual contracts.
Pick iGMS if
Small to medium property managers who want to automate 90% of daily hosting tasks across multiple OTAs like Airbnb, Booking.com, and Vrbo from one unified calendar.
Skip iGMS if
Large-scale operations requiring advanced financial reporting, QuickBooks integration, or enterprise-level team management tools.
Where Track Hospitality and iGMS actually differ
- track-hs starts at $5,000/mo with custom pricing and auto-renewing annual contracts. iGMS uses per-property pricing around $14–$16/property/mo with annual discounts and a free trial. At 15 listings, iGMS runs ~$210–$240/mo versus track-hs's $5,000/mo — roughly 20x cost difference.
- track-hs's top-cited feature is best-in-class accounting and tax reporting with owner statements for compliance-grade multi-owner financial management. iGMS has basic reporting focused on operational metrics (booking volumes, cleaning schedules) without comparable accounting depth.
- track-hs connects to 6 direct channels including Marriott Homes & Villas, HomeToGo, and Hopper. iGMS focuses on the big three (Airbnb, Vrbo, Booking.com) — track-hs has premium and regional channel access iGMS lacks.
- iGMS's strengths are unified messaging across Airbnb/Vrbo/Booking.com, automated review requests, and task management. track-hs has guest communication tools but its emphasis is back-office accounting and distribution — iGMS wins on day-to-day guest communication workflows.
- track-hs has 6+ month onboarding with ongoing fees during setup and documented support issues (~50% reply rate). iGMS has same-week setup, a free trial, and generally better-reported support — dramatically better small-operator accessibility.
Common objections
- iGMS is 20x cheaper at 15 listings — why would anyone pay track-hs's $5,000/mo?
- At 15 listings, nothing justifies it. track-hs's economics require 50+ units where per-unit cost drops to ~$100/mo and enterprise accounting solves problems at scale iGMS doesn't attempt. Below 50 listings, iGMS (and most per-listing tools) handle the core PMS workflows at a tiny fraction of the cost. track-hs explicitly isn't priced for growth-stage or small operators.
- iGMS has a free trial and same-week setup — at track-hs's price, its 6+ month onboarding looks indefensible. Is it?
- The onboarding time partially reflects feature depth: configuring compliance-grade accounting, custom fee structures, owner statements, and multi-channel revenue reconciliation legitimately takes months. But charging ongoing fees during that setup period is the user-hostile part — track-hs charges $30,000+ in subscription fees before you see operational value. iGMS's free trial is structurally more customer-friendly even if its scope is narrower.
- iGMS covers the three OTAs most operators actually use — aren't track-hs's extra channels overkill?
- For most operators, yes. Airbnb, Vrbo, and Booking.com drive 90%+ of bookings for typical STR portfolios, and iGMS handles them cleanly. track-hs's Marriott Homes & Villas, HomeToGo, and Hopper channels are premium additions that matter mainly for high-end operators who benefit from Marriott's loyalty program distribution or HomeToGo's meta-search traffic. For standard STR operations, the extra channels are marginal value.
Keep digging
Track Hospitality
Enterprise PMS with best-in-class accounting — if you can stomach the onboarding
iGMS
Solid automation for small portfolios, but outgrown quickly by reporting needs