Property Management
Track Hospitality
Enterprise vacation rental PMS with deep accounting and distribution
Best for Enterprise
Enterprise PMS with best-in-class accounting — if you can stomach the onboarding
From $5,000 • No free trial
Comparison
Track Hospitality vs Tokeet
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management
Tokeet
Affordable per-property vacation rental management with strong channel coverage
Best Value
Strong feature-to-price ratio for budget-conscious property managers
From $14.99/listing • 14-day trial
✓Editorial verdict
Which should you pick: Track Hospitality or Tokeet?
Pick track-hs if you manage 50+ listings and need compliance-grade accounting, tax reporting, owner statements, and premium channel distribution including Marriott Homes & Villas — and you can commit to $5,000/mo with 6+ month onboarding. Pick Tokeet if you run 3–50 listings and want flat per-property pricing at $14.99/listing/mo with no booking fees, broad OTA channel coverage (including Marriott Homes & Villas via Tokeet), automated messaging via Automata, and Zapier connectivity.
Editorial perspective from the Track Hospitality side; factual claims about Tokeet are drawn from its review.
Pricing side-by-side
Track Hospitality
Full pricing →From $5,000 • No free trial
Custom
Starts at $5,000/month per Capterra. Custom pricing based on portfolio size — contact sales for exact quote. Users report auto-renewing contracts and price increases without notice. No free trial available.
Tokeet
Full pricing →From $14.99/listing • 14-day trial
Per listing
$14.99 per property per month; 20% discount on annual billing. No booking fees or transaction fees.
What each tool does well — and where it falls short
What Track Hospitality does well
User-friendly interface and cost-effectiveness for large portfolios
Reviews stated that Track was user-friendly and cost-effective — though 'cost-effective' applies mainly at scale where $5K/mo is spread across many units.
Strongest-in-class accounting and tax features
The accounting & tax side of TRACK is its strongest feature, per GetApp reviews. Critical for operators managing owner statements and tax compliance across many properties.
Measurable revenue performance improvement
On average, customers see a 27% boost in RevPAR according to Track's official website. Likely attributable to distribution breadth and revenue management integrations.
What Tokeet does well
Competitive pricing with comprehensive features
84% of reviews mention pricing positively, appreciating flat per-property pricing with a wide range of functionalities and finding Tokeet more affordable than competitors.
Intuitive user interface and quick onboarding
The interface is sleek and easy to navigate, with new users able to get up to speed without extensive training.
Responsive customer support quality
Support agents provide speedy and professional responses that are kind and patient, helping users resolve issues efficiently despite the lack of phone support.
Where Track Hospitality falls short
Customer support is unreliable and deteriorating
There's a revolving door of customer success reps and support has become almost non-existent, with only a 50% chance you'll receive a reply to a ticket. Multiple reviewers corroborate.
Aggressive pricing and contract practices
TRACK raised pricing without customer consent, and when customers tried to cancel, they were told they had to pay for another 12 months due to auto-renewal.
Onboarding takes 6+ months with ongoing fees
The onboarding process is excessively prolonged, lasting over six months, with ongoing fees during the entire period. Budget for a long ramp-up before seeing value.
Where Tokeet falls short
Steep configuration learning curve
There is an immense level of configuration necessary to get the best out of Tokeet, with many processes requiring more work than competing platforms to reach equivalent functionality.
Limited mobile app functionality
The mobile app is not user-friendly with limited functionality compared to the full desktop experience.
Account management concerns
Some users reported Tokeet unilaterally changing plans and cancelling subscriptions without consent, leaving them unable to manage OTA connections.
Which should you pick
Pick Track Hospitality if
Large property managers with 50–500+ listings who need institutional-grade accounting, tax reporting, and broad channel distribution — and have budget for $5K+/mo.
Skip Track Hospitality if
You manage fewer than 20 listings, need fast onboarding, or cannot commit to a $5K/mo minimum with auto-renewing annual contracts.
Pick Tokeet if
Small to mid-sized property managers seeking affordable, feature-rich automation with strong channel management.
Skip Tokeet if
You require live phone support or advanced financial management for complex payment structures.
Where Track Hospitality and Tokeet actually differ
- track-hs starts at $5,000/mo with custom pricing and auto-renewing annual contracts. Tokeet charges $14.99/property/month with a 20% annual discount and zero booking fees. At 20 listings, Tokeet costs ~$300/mo (or ~$240 annual) versus track-hs's $5,000/mo — 15–20x cheaper.
- Both tools connect to Marriott Homes & Villas — Tokeet lists it as a direct channel (Homes & Villas by Marriott) and track-hs confirms it via TrackDistribution. This is rare among STR PMS tools; both offer this premium channel while most competitors don't.
- track-hs's top-cited feature is best-in-class accounting and tax reporting with owner statements for compliance-grade financial management. Tokeet has basic reporting and lacks advanced financial management — track-hs wins decisively on back-office accounting depth.
- Tokeet includes Automata (automated messaging and task workflows), Rategenie (built-in dynamic pricing), Webready (direct booking website builder), and Zapier connectivity at the $14.99/property price. track-hs integrates with third-party tools (PriceLabs, Beyond Pricing, Breezeway) but doesn't bundle a dynamic-pricing engine or direct-booking website builder at its base price.
- track-hs has 6+ month onboarding with ongoing fees and documented support issues (~50% reply rate, surprise price increases). Tokeet has quick onboarding, responsive support per reviews, and flat published pricing — much better accessibility for small-to-mid operators.
Common objections
- Tokeet costs $15/property at 20 listings versus track-hs's $5,000/mo — and Tokeet also has Marriott Homes & Villas. What does track-hs actually offer that's worth 20x more?
- Primarily compliance-grade accounting with owner statements and 1099 processing for multi-owner US vacation rental companies. Tokeet's Marriott Homes & Villas connection is genuine but the accounting depth gap is real — Tokeet doesn't attempt to handle state-regulated trust accounting or institutional-quality owner financial reporting. For single-owner operators or those with external bookkeeping, track-hs's accounting advantage is unused value and Tokeet's 20x cost advantage is decisive.
- Tokeet bundles a dynamic pricing engine, direct-booking website, and automated messaging at $15/property — doesn't that make track-hs's unbundled approach look expensive?
- For operators at 3–50 listings, Tokeet's bundled approach is genuinely better value. track-hs integrates with best-of-breed third-party tools (PriceLabs for pricing, Breezeway for operations) which gives more depth per feature but requires separate subscriptions. At scale (50+ units), the best-of-breed approach often wins because enterprise operators want category-leading tools per function. Below that scale, Tokeet's 'good enough in every category, one bill' model is cleaner.
- At track-hs's price and with its support issues, why would any rational operator choose it over Tokeet?
- Because they have compliance-grade accounting requirements Tokeet doesn't address. If you manage 100 properties for 30 different owners under state trust accounting regulations with 1099 processing needs, Tokeet can't do the job at any tier. track-hs's accounting depth solves legal and operational requirements that justify the premium despite its service-quality issues. If you don't have those requirements, Tokeet wins cleanly.
Keep digging
Track Hospitality
Enterprise PMS with best-in-class accounting — if you can stomach the onboarding
Tokeet
Strong feature-to-price ratio for budget-conscious property managers