Comparison
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Cleaning & Operations
Back-office property care software for vacation rental, multi-family, and corporate housing operators
Specialist back-office care platform for managed portfolios already on a major PMS
Contact sales • No free trial
Cleaning & Operations
Field service management for crews that maintain STR properties
A field service tool, not an STR tool — useful only if you run your own maintenance crew
From $59 • Free trial
Pick EZcare if you're a mid-to-large vacation rental or corporate housing operator on a major PMS who needs reservation-driven housekeeping, maintenance, inventory, and inspections workflows. Pick HouseCall Pro if you run a field service business (cleaning crew, handyman team) that invoices STR property managers and needs dispatching, card payment collection, and a public API.
Editorial perspective from the EZcare side; factual claims about HouseCall Pro are drawn from its review.
Contact sales • No free trial
Contact sales
EZcare uses tiered, quote-based pricing keyed to the number of active properties. Exact figures are only disclosed during a sales demo; vendor does not publish accessible pricing on its own site.
Try EZcareFrom $59 • Free trial
Basic
$59/mo (annual) / $79/mo (monthly)
Essentials
$149/mo (annual) / $189/mo (monthly)
MAX
$299/mo (annual) / $329/mo (monthly)
What EZcare does well
Vendor integrations page enumerates 20+ named PMS partners
Hostaway, Guesty, Hostfully, Track, Escapia, Streamline, OwnerRez, Barefoot, LiveRez, Hospitable, and ResHarmonics are all listed on the vendor's integrations page, which makes EZcare a viable back-office layer for operators on most major property management stacks.
iOS app holds a 4.7-star rating across 59 reviews
The Apple App Store listing for EZcare Property Care says the app is designed for housekeepers, maintenance contractors, and inspectors to receive and complete field work, with offline capability and cloud syncing when a connection is available.
Verified SourceForge reviewer calls it a 'pure operational tool'
Ryan R., a Head of Revenue at a 26-99 employee operator with 6-12 months of daily use, says EZcare is 'Easy to use and a very pure operational tool only which is great' and a 'Great option for those not looking to get distracted with all the bells and whistles.'
What HouseCall Pro does well
Intuitive drag-and-drop scheduling with a strong mobile app
Dispatchers can assign jobs quickly and field techs manage their day from a highly-rated iOS app. Onboarding new employees is fast, which matters when turnover crews change seasonally.
Property profiles with full service and equipment history
Each property stores maintenance records, technician assignments, materials used, and cost history — useful for tracking recurring turnover maintenance across an STR portfolio.
Well-established platform with strong review reputation
4.7 out of 5 on Capterra across 2,739 verified reviews. Operating since 2013, serving thousands of service professionals across the US.
Where EZcare falls short
Pricing requires a sales demo — no self-serve research possible
STRhub describes EZcare's model as 'Tiered pricing based on the number of active properties' with 'Exact pricing given during product demo,' and SoftwareSuggest's CTA copy reinforces the quote-only posture with 'Get Best Quote for EZcare.'
Competitor editorial says you can't review task status in real time
Breezeway's comparison post claims EZcare has maintenance tracking but 'you can't review task status in real-time,' which would limit live coordination during a turnover day. Note this is a competitor-authored piece, so treat as directional rather than authoritative.
Smaller community and weaker brand recognition than the leaders
The verified SourceForge review explicitly cites 'Lesser market recognition compared to competitors like Breezeway' and 'Limited user community for idea-sharing' as the cons, which matters when operators rely on peer forums for setup tips.
Where HouseCall Pro falls short
Essential features locked behind paid add-ons
Critical capabilities like the phone system, GPS tracking, sales proposals, and flat-rate price book all cost extra. This is the number-one complaint across review platforms and the top reason businesses leave.
Invoicing workflow breaks for property managers
A platform change disrupted how invoices and images are bundled, sending each image as a separate attachment instead of one clean PDF — a significant pain point for managers receiving dozens of job reports.
No route optimization or real-time GPS for mobile crews
For teams servicing multiple STR properties per day, the lack of built-in route optimization is a notable gap. GPS updates only every few minutes, not in real time.
Pick EZcare if
Mid-to-large vacation rental and corporate housing operators on Streamline, Track, Escapia, Hostaway, Guesty, or OwnerRez who need a dedicated housekeeping, maintenance, inventory, and inspections platform with mobile field-staff workflows.
Skip EZcare if
You operate under ~25 properties and want transparent self-serve monthly pricing — quote-only sales and enterprise feature footprint will be overkill versus per-property tools like Turno or ResortCleaning.
Pick HouseCall Pro if
Home service business owners (cleaners, handymen, maintenance techs) who service STR properties and need scheduling, dispatching, invoicing, and GPS tracking for field crews.
Skip HouseCall Pro if
You're looking for a PMS, channel manager, or any tool that handles bookings, guest communication, dynamic pricing, or listing optimization — HouseCall Pro does none of this.
EZcare
Specialist back-office care platform for managed portfolios already on a major PMS
HouseCall Pro
A field service tool, not an STR tool — useful only if you run your own maintenance crew