Property Management Software
Track Hospitality
Enterprise vacation rental PMS with deep accounting and distribution
Best for Enterprise
Enterprise PMS with best-in-class accounting — if you can stomach the onboarding
From $5,000 • No free trial
Comparison
Track Hospitality vs Rentals United
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management Software
Rentals United
Channel manager with 90+ OTA distribution for professional property managers
Best for Enterprise
Deepest OTA channel catalog for managers who already run a PMS
Contact sales • No free trial
✓Editorial verdict
Which Should You Pick: Track Hospitality or Rentals United?
Pick Track Hospitality if you manage 50+ listings and need an enterprise PMS with compliance-grade trust accounting, tax reporting, owner statements, and premium direct channels including Marriott Homes & Villas, HomeToGo, and Hopper bundled into one platform. Pick Rentals United if you already run a PMS (Guesty, Hostfully, Escapia, MEWS, or even track-hs itself) and want a dedicated distribution layer that reaches 90+ listing channels including niche OTAs and metasearch beyond the big four.
Editorial perspective from the Track Hospitality side; factual claims about Rentals United are drawn from its review.
Pricing Side-by-Side
Track Hospitality
Full pricing →From $5,000 • No free trial
Custom
Starts at $5,000/month per Capterra. Custom pricing based on portfolio size — contact sales for exact quote. Users report auto-renewing contracts and price increases without notice. No free trial available.
Try Track HospitalityRentals United
Full pricing →Contact sales • No free trial
Contact sales
Rentals United does not publish numeric pricing. The vendor's pricing page lists property-band tiers (Pro for 5-99 properties, Business for 100-499, Enterprise for 500+) and states 'Our prices are tailored to your business.' Capterra confirms 'Starting Price: Contact vendor for pricing' and 'Free Trial: Not available.' Confirm pricing directly with Rentals United sales.
Try Rentals UnitedWhat each tool does well — and where it falls short
What Track Hospitality does well
User-friendly interface and cost-effectiveness for large portfolios
Reviews stated that Track was user-friendly and cost-effective — though 'cost-effective' applies mainly at scale where $5K/mo is spread across many units.
Strongest-in-class accounting and tax features
The accounting & tax side of TRACK is its strongest feature, per GetApp reviews. Critical for operators managing owner statements and tax compliance across many properties.
Measurable revenue performance improvement
On average, customers see a 27% boost in RevPAR according to Track's official website. Likely attributable to distribution breadth and revenue management integrations.
What Rentals United does well
Connects to 90+ listing channels including niche regional OTAs
Every tier advertises certified API connections to 50+ channels and access to 90+ listing channels in total, which is the platform's core differentiator versus PMS-bundled channel managers.
API described by integrators as robust and well-documented
A Capterra reviewer called the API 'absolutely phenomenal' and 'unbelievably robust, brilliantly documented,' and the vendor publishes API documentation as a top-level resource.
Preferred-partner status with Airbnb, Vrbo, and Booking.com
Named preferred-partner programs with the largest OTAs can reduce listing-quality friction for managers routing inventory through Rentals United.
Broad PMS interoperability for managers who already have a stack
The partner page lists integrations with Guesty, Track, Hostfully, Escapia, and Streamline, making it a natural distribution layer behind an existing PMS.
Where Track Hospitality falls short
Customer support is unreliable and deteriorating
There's a revolving door of customer success reps and support has become almost non-existent, with only a 50% chance you'll receive a reply to a ticket. Multiple reviewers corroborate.
Aggressive pricing and contract practices
TRACK raised pricing without customer consent, and when customers tried to cancel, they were told they had to pay for another 12 months due to auto-renewal.
Onboarding takes 6+ months with ongoing fees
The onboarding process is excessively prolonged, lasting over six months, with ongoing fees during the entire period. Budget for a long ramp-up before seeing value.
Where Rentals United falls short
Interface described as click-heavy and dated
A GetApp reviewer noted that 'navigation through the system requires more clicks than necessary,' which adds up to real daily operator time at scale.
Reports of double-booking incidents and billing disputes
A GetApp reviewer (jeffrey D.) wrote 'They cost me tens of thousands in double bookings and did not pay any of the fees.' This is a minority report but operationally serious when it happens.
No transparent pricing and no free trial
Capterra lists 'Starting Price: Contact vendor for pricing' and 'Free Trial: Not available,' so buyers cannot evaluate cost without a sales call.
Sub-5-listing portfolios are not the core ICP
The vendor's Pro tier starts at 5-99 properties, with only a 'We can still help!' note for smaller portfolios — signaling smaller hosts will not get the typical onboarding path.
Which Should You Pick
Pick Track Hospitality if
Large property managers with 50–500+ listings who need institutional-grade accounting, tax reporting, and broad channel distribution — and have budget for $5K+/mo.
Skip Track Hospitality if
You manage fewer than 20 listings, need fast onboarding, or cannot commit to a $5K/mo minimum with auto-renewing annual contracts.
Pick Rentals United if
Professional property managers with 20+ listings already running a PMS who need maximum OTA distribution breadth across niche regional channels in addition to Airbnb, Vrbo, and Booking.com.
Skip Rentals United if
You have fewer than 5 listings, want self-serve transparent monthly pricing, or only need the top 3 OTAs.
Where Track Hospitality and Rentals United actually differ
- Product scope: track-hs is a full enterprise PMS with reservations, accounting, owner statements, and direct booking engine; Rentals United is a channel-manager and distribution layer designed to sit behind an existing PMS — it's not a standalone PMS replacement.
- Pricing model: track-hs starts at $5,000/mo per Capterra with custom enterprise pricing and auto-renewing annual contracts; Rentals United is quote-only across Pro (5–99), Business (100–499), and Enterprise (500+) tiers with no vendor-confirmed dollar figure (HotelMinder cites €107/mo for 10–19 properties as a third-party reference).
- Channel breadth: Rentals United markets 'Certified API connections to 50+ channels' and '90+ listing channels total' including niche OTAs and metasearch; track-hs connects to 6 direct channels via TrackDistribution but adds premium channels (Marriott Homes & Villas, HomeToGo, Hopper) Rentals United doesn't emphasize.
- Accounting and back office: track-hs's accounting and tax reporting are consistently cited as best-in-class with owner statements and 1099 processing; Rentals United has no accounting, owner statements, or back-office financial tooling — it's distribution, not a PMS.
- Integration role: Rentals United explicitly lists Track as a PMS partner — these tools can be complementary rather than competitive, with Rentals United layered behind track-hs to extend channel reach beyond the 6 direct channels TrackDistribution provides.
Common objections
- If Rentals United already partners with Track as a PMS, why am I comparing them as alternatives at all?
- Because some operators evaluate them as substitutes when distribution breadth is the primary buying criterion — if you already have a lighter PMS and your real pain point is channel reach, Rentals United alone may be enough without paying for track-hs's enterprise PMS layer. But for managers who need both deep accounting and broad distribution, the two stack rather than compete: track-hs handles the back office and Rentals United extends distribution beyond TrackDistribution's 6 direct channels.
- Rentals United reaches 90+ channels versus track-hs's 6 — isn't that a decisive distribution win?
- On raw channel count, yes. But most US vacation rental operators earn 90%+ of OTA revenue from Airbnb, Vrbo, Booking.com, and Expedia — channels both platforms cover. Rentals United's edge is the long tail (niche OTAs and metasearch); track-hs's edge is premium channels like Marriott Homes & Villas and Hopper that Rentals United does not specifically emphasize. If you need long-tail OTA reach, Rentals United wins; if you need luxury/premium channel access, track-hs wins.
- Both vendors hide pricing — which is harder to evaluate?
- Track-hs is more knowable: third-party sources (Capterra, GetApp) consistently cite a $5,000/mo starting point. Rentals United publishes only property-band tiers with 'Our prices are tailored to your business.' CTAs and no vendor-confirmed dollar figure — even HotelMinder's €107/mo reference is third-party. Both require a sales conversation to confirm cost, but track-hs's floor is at least documented externally.
Keep Digging
Track Hospitality
Enterprise PMS with best-in-class accounting — if you can stomach the onboarding
Rentals United
Deepest OTA channel catalog for managers who already run a PMS