Great for
Property managers with 5+ units who need centralized access control and automated code delivery through PMS integration.
Solid Option
Last updated 2026-04-20RemoteLock review: is it worth it?
Our independent take on RemoteLock from an STR operator lens. No sponsored placements. From $6/listing • No free trial.
Our verdict
Solid access control platform held back by hardware reliability and support concerns
Best for: multi-property managers who need PMS-automated lock codes across diverse hardware
What RemoteLock actually is
RemoteLock is a cloud-based access control platform that connects smart locks from brands like Yale, Schlage, Kwikset, and August into a single management dashboard. It integrates with dozens of property management systems to automate guest code creation and access scheduling, serving over 10,000 customers across 75+ countries.
What we like
Seamless PMS integration automates guest code workflows
Connects with Hostfully, Guesty, Track, and other PMSs to automatically generate and deliver access codes tied to reservations. Reduces manual key handoff entirely.
One dashboard to monitor and control all locks remotely
Cloud-based centralized console shows real-time access logs, sends alerts, and lets managers control devices across all properties from anywhere.
Broad hardware compatibility across major lock brands
Supports Yale, Schlage, Kwikset, and August locks, so operators can choose hardware that fits their property type and budget rather than being locked into one manufacturer.
Where it falls short
Lock hardware failures reported well before expected lifespan
Capterra reviewers report that despite significant investment, nearly every lock has required replacement, with many failing in under two years from moisture damage and sudden failures.
Customer support is hard to reach and slow to resolve issues
Users report difficulty contacting anyone, resolution processes stretching weeks or months, and no emergency services — a significant gap for a product that controls property access.
Monthly per-lock fees add up on top of upfront hardware costs
At $6/lock/month plus ~$279+ per lock in hardware, the total cost of ownership can be substantial for larger portfolios compared to simpler one-time-purchase solutions.
Is RemoteLock right for you?
OK for
Vacation rental hosts wanting professional-grade smart lock management with scheduling automation.
Skip if
You're a single-property host on a tight budget — the required subscription on top of hardware costs may not justify the investment.
Pricing in one line
From $6/listing • No free trial
Per-lock pricing at $6/lock/month (Premium, billed annually) or $12/lock/month (Enterprise). Hardware costs additional (~$279+ per compatible smart lock).
See full pricing breakdown →Ready to try RemoteLock?
There's no free trial, so ask the sales team for a walkthrough before committing.