Turno has a cleaner marketplace — doesn't that solve a problem Properly can't?

Yes. If you don't have cleaners yet, Turno's 67K+ marketplace is genuinely valuable for sourcing. Properly assumes you already have cleaning staff and focuses on verifying their work quality. Some operators use both: Turno to find and pay cleaners, Properly to verify their output meets standards.

Turno handles payments automatically — Properly doesn't even have in-app payments. Isn't that a dealbreaker?

It's Properly's most-cited weakness. If automated cleaner payments are critical to your workflow, Turno wins that feature outright. Properly partners with Clearing for payment automation, but it's not native. The tradeoff: Turno's payment processing fees stack on top of subscription costs, while Properly's lack of payments means you use whatever payment method already works for you.

Turno is cheaper at small scale with its free tier — why start with Properly?

If cost is the deciding factor at 1–3 listings, Turno's free tier wins. But the tools solve different problems. If your cleaners are reliable but inconsistent in quality, Properly's photo checklists catch issues before guests arrive. If your cleaners are hard to find and schedule, Turno's marketplace and automation solve that. At 10+ listings, Properly's $8.50/property undercuts Turno's $10/property while adding quality verification Turno lacks.

Comparison

Properly vs Turno

Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.

Cleaning & Operations

Properly

Vacation rental quality management with visual checklists and remote inspections

Best for Automation

Best-in-class turnover quality management for vacation rentals

From $12 • 14-day trial

Full review →Is it worth it?

Cleaning & Operations

Turno

Automated turnover scheduling and cleaner marketplace for short-term rentals

Best for Automation

Best-in-class cleaning automation with the largest STR cleaner marketplace

From $0/listing • 14-day trial

Full review →Is it worth it?

Visit Properly →Visit Turno →

✓Editorial verdict

Which should you pick: Properly or Turno?

Pick Properly if your primary problem is cleaning quality — you need photo-verified checklists and remote inspections to maintain standards. Pick Turno if your primary problem is finding and scheduling cleaners — you want marketplace access to 67K+ vetted STR cleaners with automated payments.

Editorial perspective from the Properly side; factual claims about Turno are drawn from its review.

Pricing side-by-side

Properly

Full pricing →

From $12 • 14-day trial

1 property

$12/mo

1 listing

Visual checklists and photo verification
Cleaner management and scheduling
Real-time job tracking and notifications
30-day free trial

10 properties

$85/mo ($8.50/property)

Up to 10 listings

Everything in 1-property tier
Sliding per-property discount

50 properties

$245/mo ($4.90/property)

Up to 50 listings

Everything in 10-property tier
Further volume discount

100 properties

$395/mo ($3.95/property)

Up to 100 listings

Everything in 50-property tier
Continued volume discount

500+ properties

~$3.19/property/mo

500+ listings

Everything in 100-property tier
Best per-property rate

Turno

Full pricing →

From $0/listing • 14-day trial

Free

1 property (non-marketplace cleaners) or unlimited (marketplace-only)

Automated turnover scheduling
Access to 67K+ cleaner marketplace
Direct sync with Airbnb, Vrbo, Booking.com

Monthly

$10/mo per property

Unlimited

Everything in Free tier
Non-marketplace cleaner support
Automated cleaner payments
40+ channel manager integrations

Annual

$8/mo per property (billed annually)

Unlimited

Everything in Monthly tier
20% discount vs monthly billing

What each tool does well — and where it falls short

What Properly does well

Extremely simple to use for high-frequency turnover management
Users report it's "extremely simple to use" for companies "managing many properties that require frequent cleaning and not having time for any system that is difficult to navigate and time consuming."
Competitors admit they can't match Properly's turnover capabilities
"Property Management Software companies who have Housekeeping modules have said they cannot compete with Properly for turnovers" — a rare endorsement from rival platforms.
Real-time photo-based updates keep managers in the loop
Users value "true to time notifications and updates on ongoing jobs" and that the platform is "concise and very customizable, and can take pictures of areas which require extra attention from housekeepers."

What Turno does well

Large vetted cleaner marketplace
Access to 67K+ STR cleaners across the US, Canada, Europe, Australia, and beyond, with the ability to receive 25+ qualified bids within a day. Reduces the headache of finding reliable local cleaners.
Significant time savings through automation
Hosts save over 40 hours annually through automated payment processing alone, eliminating the typical 5 minutes per manual cleaning transaction.
Generous free tier for small hosts
Single-property accounts are permanently free with non-marketplace cleaners, and unlimited properties are free when using marketplace cleaners only — making it risk-free to try.
Strong integration support
Syncs directly with Airbnb, Vrbo, and Booking.com, plus 40+ channel managers and PMS platforms including Guesty, Hostaway, OwnerRez, and Lodgify.

Where Properly falls short

No in-app payments for cleaning providers
Users report "inability to pay providers in-app is a problem" and confusion when in-app messages blur the line between Properly staff and actual cleaners.
Feature overload creates an initial learning curve
The platform has "so many features that at first, it feels overwhelming to learn" — expect a ramp-up period before teams are fully productive.
Remote inspections miss non-visual issues
Walk-through inspections catch 98% of errors, but remote inspections only catch 87% — they cannot detect issues "that can't be seen in a photo, such as a sticky floor or dust on furniture surfaces."

Where Turno falls short

High payment processing fees
Platform fees and credit card processing fees stack on top of the subscription cost, creating an additional financial burden that users frequently cite in reviews.
Clunky checklist builder
Checklists require adding items one at a time instead of bulk uploads, and the notification system sometimes fails to alert users promptly about new job postings.
No downloadable reports
The platform lacks any report export functionality, making it harder to track cleaning costs and performance over time.
Upfront cost barriers for marketplace
A $90 background check is required before accessing marketplace cleaners, with no way to preview local cleaner availability first.

Which should you pick

Pick Properly if

Property managers focused on housekeeping and maintenance quality control with visual documentation needs — especially teams managing 10+ listings with multiple cleaners.

Skip Properly if

You need comprehensive channel management or full-service property management beyond cleaning operations.

Pick Turno if

Individual hosts managing multiple properties who need reliable cleaning coordination and automated scheduling.

Skip Turno if

You need full property management system functionality or you're already satisfied with your existing cleaning arrangements.

Where Properly and Turno actually differ

Properly focuses on turnover quality verification with mandatory photo checklists and remote inspections ($5/each); Turno focuses on cleaner sourcing via a 67K+ vetted marketplace and automated payment processing
Turno offers a permanent free tier (1 property or marketplace-only usage); Properly has no free tier but offers a 30-day trial
Turno syncs directly with Airbnb, Vrbo, and Booking.com without a PMS; Properly syncs directly with Airbnb only and requires a PMS for other channels
Turno includes automated cleaner payments saving 40+ hours/year; Properly has no in-app payment capability — its most-cited weakness
Properly's per-property cost drops to $3.19 at 500+ units; Turno remains flat at $8–10/property regardless of scale — Properly is cheaper above ~25 listings

Common objections

Turno has a cleaner marketplace — doesn't that solve a problem Properly can't?: Yes. If you don't have cleaners yet, Turno's 67K+ marketplace is genuinely valuable for sourcing. Properly assumes you already have cleaning staff and focuses on verifying their work quality. Some operators use both: Turno to find and pay cleaners, Properly to verify their output meets standards.
Turno handles payments automatically — Properly doesn't even have in-app payments. Isn't that a dealbreaker?: It's Properly's most-cited weakness. If automated cleaner payments are critical to your workflow, Turno wins that feature outright. Properly partners with Clearing for payment automation, but it's not native. The tradeoff: Turno's payment processing fees stack on top of subscription costs, while Properly's lack of payments means you use whatever payment method already works for you.
Turno is cheaper at small scale with its free tier — why start with Properly?: If cost is the deciding factor at 1–3 listings, Turno's free tier wins. But the tools solve different problems. If your cleaners are reliable but inconsistent in quality, Properly's photo checklists catch issues before guests arrive. If your cleaners are hard to find and schedule, Turno's marketplace and automation solve that. At 10+ listings, Properly's $8.50/property undercuts Turno's $10/property while adding quality verification Turno lacks.

Keep digging

Properly

Best-in-class turnover quality management for vacation rentals

Full Properly review →Is it worth it?

Turno

Best-in-class cleaning automation with the largest STR cleaner marketplace

Full Turno review →Is it worth it?