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Touch Stay
Digital guidebooks that cut guest questions by up to 80%
At a glance
Updated 2026-04-20Feature-rich digital guidebook platform with a premium price tag
Best for: Mid-to-large vacation rental operators (10+ properties) integrated with a PMS who want a single platform for guidebooks, guest messaging, upsells, and review collection
Pricing
From $8.25/listing • 14-day trial
Free trial available
What Touch Stay actually is
Touch Stay is a digital guidebook platform for vacation rental operators that bundles guest communication, upselling, review collection, and analytics into a progressive web app guests can access without downloading anything. It integrates with major PMSs like Hostaway, Guesty, and OwnerRez to automate guidebook delivery and reduce repetitive guest inquiries.
Core features
- Digital guidebooks as progressive web apps (no download required)
- Automated email and SMS guest messaging
- Upsell widget for local experiences and add-ons
- 5-star review popup to boost review collection
- Guest contact collection
- Analytics dashboard
- PMS integrations (Hostaway, Guesty, OwnerRez, and more)
- Offline access via home screen icon
Pros
- Reduces guest questions by up to 80% through automated guidebooks
- No-download PWA — guests access directly on any device
- Bundles messaging, upsells, reviews, and analytics in one platform
Cons
- No free tier — only a 14-day trial
- ~25% more expensive than comparable competitors like GoGuidebook
- Syncing changes across multiple similar guidebooks is cumbersome
Best for
Mid-to-large vacation rental operators (10+ properties) integrated with a PMS who want a single platform for guidebooks, guest messaging, upsells, and review collection
Not for
Small operators (1–5 properties) who prefer free alternatives or don't need deep PMS integrations
Is Touch Stay right for you?
Honest per-segment take. Click any card for the full breakdown.
1–5 listings
Small portfolios
Touch Stay's per-property pricing and lack of a free tier make it a tough sell when free guidebook tools exist.
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5–20 listings
Mid-sized portfolios
Solid option if you're outgrowing manual guest communication, but weigh the cost against cheaper competitors.
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20–100 listings
Large portfolios
Touch Stay's automation and PMS integrations shine at scale — the per-listing cost is justified by 80% fewer guest questions.
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Airbnb primary
Airbnb-first hosts
Works well as a supplement to Airbnb's built-in messaging, but most value comes through PMS integration rather than direct Airbnb connection.
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Vrbo primary
Vrbo-first hosts
Fills a gap since Vrbo has weaker built-in guest communication, but you'll need a PMS to get the most out of it.
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3+ channels
Multi-channel operators
Consistent guest experience across all channels with one guidebook platform — this is where Touch Stay's PMS integrations pay off.
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Related tools
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