Great for
Larger vacation rental portfolios (10+ properties) already integrated with PMSs like Hostaway or Guesty who want comprehensive guest communication tools with upselling features.
Solid Option
Last updated 2026-04-20Touch Stay review: is it worth it?
Our independent take on Touch Stay from an STR operator lens. No sponsored placements. From $8.25/listing • 14-day trial.
Our verdict
Feature-rich digital guidebook platform with a premium price tag
Best for: operators with 10+ listings who want bundled guest communication and upselling in one tool
What Touch Stay actually is
Touch Stay is a digital guidebook platform for vacation rental operators that bundles guest communication, upselling, review collection, and analytics into a progressive web app guests can access without downloading anything. It integrates with major PMSs like Hostaway, Guesty, and OwnerRez to automate guidebook delivery and reduce repetitive guest inquiries.
What we like
Reduces guest questions by up to 80%
Thousands of hosts report significant time savings from automated responses and comprehensive digital guidebooks, with 92% of users reporting happier guests.
No-download progressive web app
Guests access guidebooks directly on their devices without downloading anything. They can optionally add to their home screen for offline access with a custom icon.
Extensive bundled features beyond guidebooks
Touch Stay bundles email and SMS messaging, an upsell widget, a 5-star review popup, contact collection, and an analytics dashboard — reducing the need for separate tools.
Where it falls short
No permanent free tier
Touch Stay offers only a 14-day trial with no free plan, making it harder for small operators to test long-term before committing.
Higher cost than key competitors
Competitors like GoGuidebook offer similar digital guidebook functionality at roughly 25% lower cost, which adds up for larger portfolios.
Cumbersome multi-guide management
While you can duplicate and edit guidebooks, syncing changes between multiple guides for similar properties is tedious and error-prone.
Is Touch Stay right for you?
OK for
Mid-size operators seeking digital guidebooks with strong automation and guest messaging capabilities who can justify the cost over free alternatives.
Skip if
Small operators (1–5 properties) who prefer free options or don't need extensive PMS integrations — competitors like GuestIntro offer similar functionality at lower cost.
Pricing in one line
From $8.25/listing • 14-day trial
Starts at $8.25/month per property on annual plans ($99/year). 14-day free trial, no permanent free tier. Higher rates for monthly billing; volume discounts available for larger portfolios.
See full pricing breakdown →Ready to try Touch Stay?
Start with the free trial — no credit card surprises.