Cleaning & Operations
Properly
Vacation rental quality management with visual checklists and remote inspections
Best for Automation
Best-in-class turnover quality management for vacation rentals
From $12 • 14-day trial
Comparison
Properly vs Operto Teams
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Cleaning & Operations
Operto Teams
Operational task automation for vacation rental cleaning, maintenance, and housekeeping
Best for Automation
Purpose-built ops layer for mid-to-large vacation rental teams
From $70 • No free trial
✓Editorial verdict
Which should you pick: Properly or Operto Teams?
Pick Properly if turnover quality verification with photo documentation is your primary need and you want the lowest per-property cost. Pick Operto Teams if you manage 15+ properties with a large cleaning staff and need auto-assign scheduling, payroll exports, and multi-week workforce planning.
Editorial perspective from the Properly side; factual claims about Operto Teams are drawn from its review.
Pricing side-by-side
Properly
Full pricing →From $12 • 14-day trial
1 property
$12/mo
1 listing
- Visual checklists and photo verification
- Cleaner management and scheduling
- Real-time job tracking and notifications
- 30-day free trial
10 properties
$85/mo ($8.50/property)
Up to 10 listings
- Everything in 1-property tier
- Sliding per-property discount
50 properties
$245/mo ($4.90/property)
Up to 50 listings
- Everything in 10-property tier
- Further volume discount
100 properties
$395/mo ($3.95/property)
Up to 100 listings
- Everything in 50-property tier
- Continued volume discount
500+ properties
~$3.19/property/mo
500+ listings
- Everything in 100-property tier
- Best per-property rate
Operto Teams
Full pricing →From $70 • No free trial
Tiered
$70/mo for up to 10 properties, $7/mo per additional property. Custom pricing plans available — contact Operto for volume quotes. Third-party sources conflict on free trial availability (Capterra says no, GetApp says yes); Operto's own site does not clarify.
What each tool does well — and where it falls short
What Properly does well
Extremely simple to use for high-frequency turnover management
Users report it's "extremely simple to use" for companies "managing many properties that require frequent cleaning and not having time for any system that is difficult to navigate and time consuming."
Competitors admit they can't match Properly's turnover capabilities
"Property Management Software companies who have Housekeeping modules have said they cannot compete with Properly for turnovers" — a rare endorsement from rival platforms.
Real-time photo-based updates keep managers in the loop
Users value "true to time notifications and updates on ongoing jobs" and that the platform is "concise and very customizable, and can take pictures of areas which require extra attention from housekeepers."
What Operto Teams does well
Responsive customer support and ease of use
Users consistently praise fast support replies and an intuitive interface. One reviewer noted never waiting more than a day for help desk responses.
Effective operational workflow automation
Streamlines complex scheduling for cleaning, maintenance, and inspections. Users report significantly improved workflow manageability.
Comprehensive communication and tracking
Facilitates team coordination across properties with photo and video reporting, maintenance issue tracking, and homeowner communication.
Where Properly falls short
No in-app payments for cleaning providers
Users report "inability to pay providers in-app is a problem" and confusion when in-app messages blur the line between Properly staff and actual cleaners.
Feature overload creates an initial learning curve
The platform has "so many features that at first, it feels overwhelming to learn" — expect a ramp-up period before teams are fully productive.
Remote inspections miss non-visual issues
Walk-through inspections catch 98% of errors, but remote inspections only catch 87% — they cannot detect issues "that can't be seen in a photo, such as a sticky floor or dust on furniture surfaces."
Where Operto Teams falls short
Limited filtering and reporting capabilities
CRM filtering options can be tedious for administrative tasks like monthly reconciliation and audit of cleanings and maintenance tasks.
Manual data entry for some integrations
Homeowner/PM blocks don't always transfer automatically, requiring manual addition and making it difficult to track date changes.
Initial learning curve
Front-end implementation and setup can be complex initially, though users report the tool becomes effective once familiar.
Which should you pick
Pick Properly if
Property managers focused on housekeeping and maintenance quality control with visual documentation needs — especially teams managing 10+ listings with multiple cleaners.
Skip Properly if
You need comprehensive channel management or full-service property management beyond cleaning operations.
Pick Operto Teams if
Property managers with 15+ properties who need operational task automation for cleaning, maintenance, and housekeeping workflows.
Skip Operto Teams if
You're a solo host or small operator who needs a full PMS rather than a dedicated operational task management layer.
Where Properly and Operto Teams actually differ
- Properly costs $3.19–$12/property/mo with no base fee; Operto Teams charges $70/mo base for up to 10 properties plus $7/mo per additional — at 10 listings Properly is $85/mo vs Operto Teams' $70/mo, but at 50 listings Properly is $245/mo vs Operto Teams' $350/mo
- Properly's differentiator is visual checklists with mandatory photo verification and paid remote inspections ($5/each); Operto Teams offers photo/video reporting but without Properly's structured inspection workflow
- Operto Teams connects to 40+ PMS platforms via API plus 30+ via iCal and has direct Airbnb, Vrbo, and Booking.com connections; Properly integrates with 13+ PMS platforms and only Airbnb directly
- Operto Teams includes staff payroll export to QuickBooks, owner billing via Stripe, and auto-assign scheduling across staff; Properly has no payroll, no owner billing, and no multi-staff auto-assignment
- Properly offers a 30-day free trial; Operto Teams has no confirmed free trial and requires contacting sales for pricing
Common objections
- Operto Teams has 40+ PMS integrations vs Properly's 13+ — is Properly too limited?
- If your PMS is Hostaway, Guesty, Hostfully, Streamline, Escapia, or Smoobu, Properly has you covered. The integration gap matters only if you're on a niche PMS that only Operto Teams supports. Check Properly's partners page against your stack before deciding.
- Operto Teams handles maintenance and payroll too — shouldn't I just use one tool for everything?
- If workforce management is your bottleneck (scheduling 10+ cleaners, exporting payroll, billing owners), Operto Teams' breadth helps. But if your bottleneck is turnover quality — guest complaints about cleanliness, inconsistent standards across cleaners — Properly's photo-verification workflow is purpose-built for that problem and no competitor matches it.
- Operto Teams is cheaper per-listing at scale ($7/listing vs Properly's $3.95–$4.90) — wait, is it?
- At 100 listings, Properly costs $395/mo ($3.95/property) while Operto Teams would be $700/mo ($70 base + 90 × $7). Properly is actually significantly cheaper at scale because it has no base fee. Operto Teams' $70/mo base inflates total cost for larger portfolios despite the lower per-unit addon rate.
Keep digging
Properly
Best-in-class turnover quality management for vacation rentals
Operto Teams
Purpose-built ops layer for mid-to-large vacation rental teams