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Insurance & ProtectionUpdated 2026-04-20

Proper Insurance

Comprehensive commercial coverage built for short-term rentals

At a glance

Updated 2026-04-20
Best Overall

The most comprehensive STR insurance — if you can stomach the premium

Best for: Portfolio hosts who want the broadest possible STR coverage and are willing to pay a premium for specialized protections like squatter and amenity liability

Pricing

Contact sales • No free trial

Visit Proper Insurance →

What Proper Insurance actually is

Proper Insurance is the largest STR-specific insurer in the United States, offering commercial general liability and property coverage purpose-built for Airbnb, Vrbo, and vacation rental owners. Underwritten by Lloyd's of London (A.M. Best rated 'A' Excellent), Proper covers unique STR risks — squatter situations, amenity liability, bed bugs, and more — that standard homeowner or landlord policies exclude.

Core features

  • Special Form Coverage for STR buildings and contents
  • Commercial general liability up to $2M
  • Squatter-related situation coverage
  • Amenity liability (bikes, kayaks, hot tubs)
  • Bed bug remediation coverage
  • Dedicated claims specialists
  • Custom quotes by property profile

Pros

  • Most comprehensive STR-specific coverage on the market, including squatter and amenity liability endorsements
  • Strong claims handling with dedicated specialists and consistently positive policyholder reviews
  • Underwritten by Lloyd's of London (A.M. Best 'A' Excellent) and exclusively endorsed by VRBO

Cons

  • One of the most expensive STR insurance policies available
  • No published pricing — requires custom quote through sales, making comparison shopping difficult
  • Some policyholders report friction with the cancellation process

Best for

  • Portfolio hosts who want the broadest possible STR coverage and are willing to pay a premium for specialized protections like squatter and amenity liability

Not for

  • Budget-conscious operators or low-activity hosts who only need basic liability and would rather minimize insurance spend

Is Proper Insurance right for you?

Honest per-segment take. Click any card for the full breakdown.

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